Medication Refill Coordinator

Highland Hospital of Rochester NY; City of Rochester (NY); On-site; USD 27,000 - 34,000; Full time

Job summary

Highland Hospital of Rochester NY is seeking a medication refill coordinator to ensure timely and accurate prescription refills for patients in an outpatient setting. The role operates under supervision by a Registered Nurse and emphasizes patient-centered service in line with hospital standards.

The position requires at least a high school diploma (or equivalent) with preferred experience in medical assisting or medical secretary roles, plus strong computer literacy and communication skills.

Qualifications

• Education validated on HS diploma or equivalent.
• Experience in outpatient setting is preferred.
• Strong communication skills and ability to work with diverse patient populations.

Responsibilities

• Under RN supervision, guides patients through the refill process.
• Provide patient service in outpatient care following standards.
• Maintain accurate records and coordinate with medical staff.

Skills

Basic computer proficiency

Medical terminology

Written and verbal communication

Education

HS diploma or equivalent

Job description

Job Description

Position Summary: Supervised by a Registered Nurse, the medication refill coordinator guides our patients through a seamless process to ensure that their medications are refilled in a timely and efficient manner.

Essential Job Functions: Provide patient service according to the community standards for outpatient care, Family Medicine protocols/procedures, hospital standards, and professional nursing standards of practice.

Salary Range

$19.50 - $25.00 an hour

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Job Requirements

Qualifications:

• Education: HS diploma or equivalent required, Medical Assisting or Medical Secretary in an outpatient medical practice setting preferred
• Experience: Minimum of 1 year in an outpatient care setting preferred.
• License/Certification Required: American Heart Association Basic Life Support Certification preferred.
• Required Skills:
• Demonstrate a basic level of computer proficiency
• Understanding of medical terminology
• Demonstrate excellent written and verbal communication skills.
• Ability to establish and maintain effective working relationships with co-workers and diverse patient populations.

Population Served: Culturally diverse population, neonates through geriatrics.

City: Rochester

Area of Interest: Clerical

Employment Status: Full-Time

Hours/Week: 40