Hybrid RN: GLP-1 Medication Refill Coordinator

Medix; BLOOMINGTON (MN); Hybrid; USD 62,000 - 69,000; Full time

Job summary

Medix in Bloomington, MN is seeking an experienced Medication Refill RN to support the clinical team. The role focuses on reviewing and processing GLP-1 refills, including diabetes and weight management medications, using EPIC and coordinating with insurance providers.

Applicants should have clinic refill experience, EPIC proficiency, and strong communication to ensure timely, accurate support and patient education. Hybrid after training; schedule Mon-Fri 8-5.

Qualifications

• Active RN license required.
• Experience with clinic medication refill processes.
• Experience with EPIC.
• Experience working with insurance companies.
• Strong clinical assessment and critical-thinking skills.
• Excellent communication and patient-service skills.
• Ability to review medical records and identify information requiring provider follow-up.
• Strong attention to detail and ability to manage multiple refill requests efficiently.
• Ability to work collaboratively with providers, pharmacies, patients, and insurance representatives.
• Commitment to accurate documentation, patient safety, and timely follow-up.

Responsibilities

• Review and process patient requests for GLP-1 medication refills, including medications used for diabetes and weight management.
• Utilize EPIC to review patient charts, medication history, recent visits, laboratory results, and provider documentation prior to processing refills.
• Assess refill requests for completeness and identify clinical information that may require provider review or follow-up.
• Communicate with prescribing providers regarding refill requests, medication changes, dosing questions, and patient concerns.
• Coordinate with pharmacies and patients to resolve prescription issues, refill delays, prior authorization requirements, and medication availability.
• Work with insurance companies to address coverage, authorization, and medication-related questions as needed.
• Monitor adherence to established clinical protocols and ensure refill requests are processed accurately and in a timely manner.
• Document patient communications, refill activities, and clinical follow-up appropriately in EPIC.
• Provide patients with education regarding medication use, dosing, administration, and the importance of follow-up care as directed by the provider.
• Maintain patient confidentiality and follow established clinical, organizational, and regulatory requirements.

Skills

Active RN license

Tools

EPIC

Job description

Medix in Bloomington, MN is seeking an experienced Medication Refill RN to support the clinical team. The role focuses on reviewing and processing GLP-1 refills, including diabetes and weight management medications, using EPIC and coordinating with insurance providers.

Applicants should have clinic refill experience, EPIC proficiency, and strong communication to ensure timely, accurate support and patient education. Hybrid after training; schedule Mon-Fri 8-5.