Medication Access Specialist - Payer & Patient Support

Trinity Health Corp.; Town of Waterloo (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

PTO from Day 1

Life Insurance

403b retirement plan

Paid holidays

Job summary

Trinity Health seeks a Medication Access Coordinator to help patients obtain necessary medications and therapies. You will partner with patients, providers, pharmacists, and payers to support medication access and prescription assistance programs, contributing to pharmacy growth initiatives.

Responsibilities include coordinating patient care, reviewing payer information, and assisting with financial aid options to ensure access to medications.

Qualifications

• High School diploma or GED required.
• Must be at least 18 years old.
• Iowa Board of Pharmacy Certified Pharmacy Technician License required.
• 2-3 years of pharmacy experience (community, inpatient, ambulatory, insurance).
• Knowledge of health benefit investigations, prior authorization support, patient financial assistance, medical terminology, diagnoses, and procedures.

Responsibilities

• Deliver patient care through preparation and vital sign collection.
• Assist with procedures, exams, and diagnostic equipment.
• Maintain aseptic techniques during preparation, procedures, and medication administration.
• Review payer reports and determine actions for management.
• Determine daily task priorities based on business and patient needs.
• Triage patient needs and assign to appropriate staff.
• Perform all insurance benefit investigations and review claim rejects/ overrides.
• Assist patients in finding financial aid to access medications.

Skills

Pharmacy experience

Health benefit investigations

Prior auth support

EMR knowledge

Insurance claims handling

Education

High school diploma

GED

Tools

EMR software

Pharmacy systems

Insurance portals

Job description

Trinity Health seeks a Medication Access Coordinator to help patients obtain necessary medications and therapies. You will partner with patients, providers, pharmacists, and payers to support medication access and prescription assistance programs, contributing to pharmacy growth initiatives.

Responsibilities include coordinating patient care, reviewing payer information, and assisting with financial aid options to ensure access to medications.