Medication Access Coordinator

IA_MOWAT01 Covenant Medical Center, Inc; Town of Waterloo (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

PTO from Day 1

Life Insurance

403b retirement plan

Paid holidays

Job summary

Trinity Health seeks a Medication Access Coordinator to help patients obtain necessary medications and therapies. You will partner with patients, providers, pharmacists, and payers to support medication access and prescription assistance programs, contributing to pharmacy growth initiatives.

Responsibilities include coordinating patient care, reviewing payer information, and assisting with financial aid options to ensure access to medications.

Qualifications

• High School diploma or GED required.
• Must be at least 18 years old.
• Iowa Board of Pharmacy Certified Pharmacy Technician License required.
• 2-3 years of pharmacy experience (community, inpatient, ambulatory, insurance).
• Knowledge of health benefit investigations, prior authorization support, patient financial assistance, medical terminology, diagnoses, and procedures.

Responsibilities

• Deliver patient care through preparation and vital sign collection.
• Assist with procedures, exams, and diagnostic equipment.
• Maintain aseptic techniques during preparation, procedures, and medication administration.
• Review payer reports and determine actions for management.
• Determine daily task priorities based on business and patient needs.
• Triage patient needs and assign to appropriate staff.
• Perform all insurance benefit investigations and review claim rejects/ overrides.
• Assist patients in finding financial aid to access medications.

Skills

Pharmacy experience

Health benefit investigations

Prior auth support

EMR knowledge

Insurance claims handling

Education

High school diploma

GED

Tools

EMR software

Pharmacy systems

Insurance portals

Job description

Employment Type: Full time Shift: Day Shift Description: Join MercyOne as a Medication Access Coordinator and play a key role in helping patients access the medications and therapies they need. In this impactful position, you will partner with patients, providers, pharmacists, and payers to support medication access, prescription assistance programs, and pharmacy growth initiatives. Certified Pharmacy Technicians are encouraged to apply Shift: Days 8-hours

What you will do:

Deliver patient care through patient preparation, vital sign collection and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration. Review payer reports and determine appropriate course of action for management. Determine daily task priorities based on business and patient/customer needs. Triage patients need and assign to appropriate staff. Perform all insurance benefit investigations, review claim rejects, overrides. Work with patients to find financial aid (grants, manufacturing programs, discount cards etc.) to ensure they have access to the medications they need.

Qualifications

• High School diploma or GED required.
• Must be at least 18 years of age.
• The Iowa Board of Pharmacy Certified Pharmacy Technician License required.
• 2-3 years of pharmacy experience. (Community, Inpatient, Ambulatory, Insurance. Etc.)
• Knowledge of health benefit investigations, prior authorization support, patient financial assistance, medical terminology, diagnoses, and procedures
• Knowledge of Electronic Medical Records, health care payers, and specialty pharmacy operations is highly preferred.
• Completion of Mandatory Reporter training for child and dependent adult abuse within three (3) months of hire.

Benefits Overview

• Health and Wellness
• Personalized Health Insurance Plans: Including dental and vision coverage, available to you from Day 1.
• Wellness Programs: Designed to help you maintain a healthy lifestyle.
• Life Insurance Coverage: Providing peace of mind for you and your loved ones.
• Financial Security Education Reimbursement: Supporting your professional growth and development.
• 403b Retirement Plan with Company Match: Helping you plan for a secure future.
• Time Off and Flexibility Paid Time Off (PTO) Accrual: Begin earning PTO from Day 1.
• Six Paid Holidays: Enjoy time to rest and recharge.
• Long- and Short-Term Leave Options: Supporting you during life’s unexpected events.

We’re committed to providing benefits that meet your needs and enhance your quality of life. Join us and experience a workplace that truly values you!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.