Medical Virtual Assistant - Insurance Verifications

Winning Assistants; United States; Remote; USD 17,192,000 - 20,058,000; Full time

Job summary

Winning Assistants is seeking an experienced Medical Virtual Assistant to support insurance eligibility verification, prior authorizations, and front office tasks. The role involves handling patient calls, documenting activities, and maintaining HIPAA compliance in a fast-paced medical environment.

The ideal candidate will have hands-on experience with U.S. insurance portals, patient benefits verification, and strong communication skills to support providers and clinic staff.

Qualifications

• Minimum 2 years of experience in a U.S. healthcare setting.
• Hands‑on experience with insurance eligibility verification and prior authorization processing.
• Strong understanding of commercial insurance plans, deductibles, copays, coinsurance, and authorization requirements.
• Experience using insurance portals and payer websites.
• Experience with EHR/EMR systems and handling inbound patient phone calls.

Responsibilities

• Verify patient insurance eligibility and benefits prior to appointments.
• Review deductibles, copays, coinsurance, and patient financial responsibility.
• Submit and obtain prior authorizations through portals and payer websites.
• Maintain accurate records of authorization status and supporting documentation.
• Create/update patient charts and ensure accurate demographics and insurance info.

Skills

Insurance eligibility verification

Prior authorizations

HIPAA compliance

Excellent communication

Front office support

Tools

EasyDerm

Job description

Winning Assistants is seeking an experienced Medical Virtual Assistant to support insurance eligibility verification, prior authorizations, and front office tasks. The role involves handling patient calls, documenting activities, and maintaining HIPAA compliance in a fast-paced medical environment.

The ideal candidate will have hands-on experience with U.S. insurance portals, patient benefits verification, and strong communication skills to support providers and clinic staff.