Medical Transcript - Sendout Lab

Henry Ford Health; Detroit (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Henry Ford Health is seeking a Lab Operations Support professional for the Detroit area. You will handle specimen logistics, shipping to partner labs, and serve as a primary contact for customers to troubleshoot issues. You will monitor turnaround times and enter orders with speed and accuracy.

Qualified candidates will have a high school diploma or GED, strong data entry skills, and the ability to transcribe pathology reports using LIS, with the capability to code diagnoses in lab systems.

Qualifications

• Requires high school diploma or GED.
• Must demonstrate accurate and rapid data entry with good spelling, grammar, and proofreading.
• Must be able to transcribe Pathology reports using LIS with high accuracy.
• Requires ability to code diagnoses into Lab and patient information systems; competency to learn dictating equipment.

Responsibilities

• Process, package, and ship specimens to partner laboratories with precision.
• Troubleshoot issues with customers to keep operations smooth.
• Monitor turnaround times to ensure cases move efficiently.
• Enter orders and results into systems quickly and accurately.
• Triage and track a variety of cases and materials to keep work moving forward.

Skills

Data entry accuracy

LIS transcription

Lab information systems

Attention to detail

Customer issue resolution

Education

High school diploma or GED

Tools

Laboratory Information Systems (LIS)

Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve. Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact. Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

Status: Contingent

Shift: 6 PM - 2:30 AM

Ready to be the backbone of our lab operations? Here's what you'll be doing:

• Master the Art of Specimen Logistics: Process, package, and ship specimens to our partner laboratories with precision and care—think of yourself as a specimen's personal delivery coordinator!
• Be the Problem-Solving Hero: Work directly with customers to troubleshoot issues and keep everyone happy. You'll be the go-to person who makes things run smoothly.
• Keep Your Eye on the Clock: Monitor turnaround times like a pro, ensuring cases move through the pipeline efficiently and nothing falls through the cracks.
• Data Entry Wizard: Enter orders and results into our systems with speed and accuracy—your fingers will become your superpower!
• Triage & Track Champion: Manage and track a variety of cases and materials, keeping everything organized and moving in the right direction.

All of this requires solid clinical laboratory experience in sample processing, but if you've got the skills, you'll find this role incredibly rewarding!

Qualifications

EDUCATION & EXPERIENCE:

• Requires a high school diploma or GED.
• Must demonstrate proficiency in accurate and rapid data entry with good spelling, grammar, and proofreading skills.
• Must be able to transcribe Pathology reports using laboratory information systems with a high degree of accuracy.
• Requires rapid data entry with good spelling and grammar, proofreading for accuracy and completeness, and follow-up as needed with customers for missing information.
• Candidates must have the ability to code diagnoses into the Lab and patient information systems. Competency to learn and use information systems and dictating equipment.