Medical Support Specialist - Patient Care & Testing

Concentra; Lawrenceville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Concentra is seeking a Medical Support Specialist to join our patient care team in Lawrenceville, GA. The role involves performing routine clinical procedures under supervision, assisting clinicians, and supporting front and back office operations to ensure a seamless patient experience.

The MSS will handle vital signs, specimen collection, and various tests while maintaining HIPAA compliance and quality standards in a fast-paced environment.

Qualifications

• Externship in medical assisting preferred or at least 1 year direct patient care experience
• Strong understanding of patient care processes and HIPAA compliance
• Able to support both clinical and front/back office tasks

Responsibilities

• Prepare patients for examinations including vital signs and ancillary tests
• Perform DOT and Non-DOT drug and alcohol testing
• Assist clinicians during examinations and treatments
• Handle front office duties: greet patients, check in/out, scheduling coordination
• Maintain supplies, equipment, and exam room cleanliness
• Ensure accurate documentation and patient flow throughout the visit

Skills

Service mindset

Attention to detail

Sense of urgency

Initiative

Flexibility

Education

Vocational/Technical/Business School

Externship preferred

Job description

Concentra is seeking a Medical Support Specialist to join our patient care team in Lawrenceville, GA. The role involves performing routine clinical procedures under supervision, assisting clinicians, and supporting front and back office operations to ensure a seamless patient experience.

The MSS will handle vital signs, specimen collection, and various tests while maintaining HIPAA compliance and quality standards in a fast-paced environment.