Medical Support Specialist - Fast-Paced Patient Care

Concentra; Los Angeles (CA); On-site; USD 32,000 - 37,000; Part time

Job summary

Concentra in Los Angeles is hiring a Medical Assistant to join our patient care team. In this per diem role, you will perform routine medical tasks under clinician supervision and support front and back office operations to ensure smooth patient flow.

The ideal candidate has completed a Medical Assistant program or has related clinical experience, and possesses strong customer service, HIPAA awareness, and basic computer skills.

Qualifications

• Graduate of an accredited medical assistant program with externship preferred, OR at least one year of direct patient care experience as a medical assistant.
• Knowledge of medical procedures and medical terminology.
• Working knowledge of occupational medicine requirements (state specific) preferred.
• Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection] ,

Responsibilities

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
• Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
• Assist providers during examination and treatment
• Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
• Prepare and assist clinician with procedure set up and injury care
• Apply bandages, dressings and splints as ordered by the treating clinician
• Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
• Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
• Maintain supplies, clean rooms and equipment, and stock exam rooms
• Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
• Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
• In partnership with center leadership, assist with patient flow and volume
• Keep patients informed of expected wait times during all aspects of the center visit
• Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
• Ensure accuracy in documentation
• Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings or huddles as required
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Complete any applicable training including but not limited to clinical competency training that occurs monthly

Skills

Customer service

HIPAA compliance

MS Office

Teamwork

Communication

Education

Vocational/Technical/Business School

Job description

Concentra in Los Angeles is hiring a Medical Assistant to join our patient care team. In this per diem role, you will perform routine medical tasks under clinician supervision and support front and back office operations to ensure smooth patient flow.

The ideal candidate has completed a Medical Assistant program or has related clinical experience, and possesses strong customer service, HIPAA awareness, and basic computer skills.