Medical Support Specialist: Dynamic Patient Care & Lab Tasks

Concentra; Bangor (ME); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer →

Medical, Vision, Prescription, Telehel

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra is seeking a Medical Support Specialist to perform routine medical procedures under clinician supervision and support in registration, referral management, and front-office duties. You will deliver one-on-one patient care in a fast-paced environment with a focus on quality, safety, and an excellent patient experience.

Responsibilities include conducting DOT/non-DOT tests, preparing patients for exams, assisting clinicians, and handling clerical tasks while maintaining accurate

Qualifications

• Graduate of an accredited medical assistant program with externship preferred or at least one year of direct patient care as medical assistant.
• Military medical specialist experience may be accepted if credentials meet state requirements.
• Experience with occupational medicine requirements is preferred.

Responsibilities

• Perform DOT and Non‑DOT drug and alcohol testing.
• Prepare patients for exams including vital signs and ancillary testing.
• Perform rapid screening tests (influenza, strep, glucose, etc.).
• Assist providers during examinations and treatments.
• Triage and handle routine medical procedures and emergencies as needed.
• Prepare, assist, and set up procedures and injury care.
• Apply bandages, dressings, and splints as ordered.
• Dispense medications and DME per clinician orders within state rules.
• Maintain equipment, supplies, and exam rooms; calibration and record keeping.
• Follow HIPAA guidelines and ensure proper documentation.
• Greet patients, check in/out, manage wait times, and handle front-office tasks.

Skills

Service mentality

Attention to detail

Sense of urgency

Initiative & flexibility

HIPAA & PHI handling

Customer service

Communication skills

Teamwork

Microsoft Office

Education

Vocational/Technical/Business School

Medical assistant externship (preferred)

Military medical experience (state-credentialed)

Job description

Concentra is seeking a Medical Support Specialist to perform routine medical procedures under clinician supervision and support in registration, referral management, and front-office duties. You will deliver one-on-one patient care in a fast-paced environment with a focus on quality, safety, and an excellent patient experience.

Responsibilities include conducting DOT/non-DOT tests, preparing patients for exams, assisting clinicians, and handling clerical tasks while maintaining accurate