Medical Support Assistant: Patient Services

TERRESTRIS, LLC; Lamar (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid sick leave

Paid vacation

11 federal paid holidays

Job summary

TERRESTRIS, LLC is seeking a Medical Support Assistant in Lamar, Colorado to support the Veteran community. The role provides a base year with two 1-year options, and a work schedule of Monday–Friday, 8:00 am–4:30 pm (MST).

The candidate will handle patient check-ins via ISS, respond to inquiries, and maintain accurate patient records while ensuring HIPAA compliance. The position requires US work authorization, at least 6 months of customer service experience, and proficiency with Microsoft

Qualifications

• Minimum 6 months of customer service experience.
• High School diploma or GED equivalent.
• Oral and written proficiency in English.

Responsibilities

• Answer calls and assist patients and internal requests in a courteous, professional manner.
• Check-in patients via ISS and update demographics.
• Open/close clinics daily and monitor faxes/mail per HIPAA standards.

Skills

Customer service

Typing 50 WPM

Medical terminology

MS Office (Word/Excel/Outlook)

English proficiency

Education

High School diploma or GED

Tools

CPRS

VISTA

CTM

ISS

HSRM

PPMS

Job description

TERRESTRIS, LLC is seeking a Medical Support Assistant in Lamar, Colorado to support the Veteran community. The role provides a base year with two 1-year options, and a work schedule of Monday–Friday, 8:00 am–4:30 pm (MST).

The candidate will handle patient check-ins via ISS, respond to inquiries, and maintain accurate patient records while ensuring HIPAA compliance. The position requires US work authorization, at least 6 months of customer service experience, and proficiency with Microsoft