Medical Records Technician (Office Automation)

U.S. Department of Defense; Augusta (GA); On-site; USD 32,000 - 54,000; Full time

Job summary

U.S. Department of Defense’s Defense Health Agency, Augusta Market, seeks a Medical Records Technician to review, process, and maintain medical records in compliance with regulatory requirements. The incumbent will handle patient inquiries and ensure proper documentation and release procedures.

The role requires experience with electronic health records, adherence to HIPAA standards, and accurate data entry for appointment coordination and records management.

Qualifications

• Answering patient inquiries about medical record release procedures and policies.
• Maintain medical records per HIPAA and retention schedules.
• Use EHR systems to track, retrieve, update, and audit demographics and medical documentation.

Responsibilities

• Review and process medical records to ensure regulatory compliance.
• Maintain confidentiality and perform audits of records.
• Coordinate with clinics on record requests and appointments.

Skills

HIPAA compliance

Electronic health records

Data entry

Customer service

Education

Four years of education above high school

Tools

EHR systems

Job description

About the Position:

This position is located with Defense Health Agency, Augusta Market, with SOUTHCOM. The incumbent will serve as a medical records technician reviewing, analyzing, processing, and maintaining medical records in compliance with regulatory requirements.

This is a Direct Hire Solicitation

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

• Answering patient inquiries regarding medical record release procedures, clinic policies, or appointment coordination
• Maintaining medical records in accordance with regulatory confidentiality (HIPAA) standards, retention schedules, and documentation guidelines
• Utilizing electronic health records (EHR) systems to track, retrieve, update, and audit patient demographic and medical documentation

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education:

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.