Contact Representative (Office Automation)

Military Treatment Facilities under DHA; Terrell Hills (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Brooke Army Medical Center at Fort Sam Houston, Texas is seeking a qualified candidate for a Direct Hire opportunity. The position supports verifying patients' medical benefits and data entry/retrieval from automated electronic healthcare systems/databases.

It requires reviewing correspondence for grammar, format or regulatory compliance and a qualified typist (40 words per minute) with minimal errors. US Citizens only; salary negotiation may be available for those new to Federal service.

Qualifications

• Verifying patients' medical benefits; entering/retrieving data from electronic healthcare systems/databases.
• Reviewing correspondence for grammar, format or regulatory compliance.

Skills

Typing 40 wpm

Tools

Electronic health records (EHR) systems

Job description

About the Position: This position is located at Brooke Army Medical Center at Fort Sam Houston, Texas This is a Direct Hire Solicitation Salary negotiation may be available for those candidates who are new to Federal service.

Who May Apply: US Citizens

In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: In order to qualify, your resume must demonstrate that you possess at least one year of specialized experience which includes verifying patient's medical benefits; entering and/or retrieving data from automated electronic healthcare systems/databases; and reviewing correspondence for grammar, format or regulatory compliance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.