Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Newport News (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Army Health Center McDonald, part of US Military Treatment Facilities under DHA, seeks a receptionist to support the Physical Therapy Clinic with front-desk duties, and retain hours of 0600-1600.

You will perform clerical tasks, coordinate patient care, send reminders, prepare packets, answer calls and register patients in a fast-paced ambulatory setting. This Direct Hire Solicitation targets US citizens with related experience.

Qualifications

• Specialized experience: 1 year in receptionist/clerical duties in ambulatory setting
• Education: Four years above high school level
• Combination of Education and Experience allowed if total percentage is >=100%
• Proficiency: typing 40 words per minute with minimal errors

Responsibilities

• Perform receptionist, recordkeeping and clerical duties in ambulatory setting
• Coordinate care for beneficiaries referred to clinic
• Send appointment reminders
• Prepare procedure packets
• Answer and route phone calls
• Check-in and register patients

Skills

Typing 40 wpm

Education

Four years of education above high school

Job description

About the Position:

Performs the full range of receptionist, record keeping and miscellaneous clerical duties within the ambulatory setting. This position is located at Army Health Center McDonald, Physical Therapy Clinic. and retain hours of 0600-1600. The incumbent is to coordinate care for beneficiaries referred to the clinic, send appointment reminders, prepare procedure packets, answer and route phone calls, and check-in and register patients.

This is a Direct Hire Solicitation.

Who May Apply: US Citizens

In order to qualify, you must meet the education and /or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year of specialized experience which includes performing receptionist, recordkeeping, and/or miscellaneous clerical duties within an ambulatory setting; scheduling and/or coordinating patient appointments; serving as the main point of contact while receiving patients and/or visitors; and maintaining medical records in accordance with applicable laws. This specialized experience is equivalent to the GS-04 grade level in the Federal service.

OR

Education:

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (You must attach a copy of your transcripts with your application package).

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.