Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; San Diego (CA); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

US Military Treatment Facilities under DHA in San Diego seeks a Medical Support Assistant (OA) for a direct-hire opportunity. The role requires handling patient and visitor inquiries, scheduling appointments, and using automated systems to input and retrieve data.

Eligible candidates must meet educational requirements and be US citizens. The position emphasizes serving in a federal environment with potential incentives and relocation considerations.

Competenze

• Experience providing customer service to patients/visitors and addressing inquiries.
• Experience scheduling various types of appointments and using automated systems to input/retrieve data.
• Four years of education above high school in an accredited school or university.

Conoscenze

Customer service

Phone calls handling

Scheduling appointments

Data entry/retrieval

Formazione

Four years of education above high school

Descrizione del lavoro

About the Position:

This position is located at Naval Medical Center San Diego, CA. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Advanced leave accrual may be authorized.

This is a Direct Hire Solicitation Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for Medical Support Assistant (OA):

Specialized Experience: One year of specialized experience equivalent to at least the GS-04 grade level in the Federal service which includes providing customer service, addressing phone calls and assisting visitors entering the clinic; scheduling various types of appointment and using automated systems to input and retrieve data. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.