Medical Support Assistant (OA)

U.S. Department of Defense; Oklahoma City (OK); Vor Ort; USD 32.000 - 48.000; Vollzeit

Zusammenfassung

U.S. Department of Defense at Tinker Air Force Base in Oklahoma City seeks a Receptionist to serve as the initial contact for customers, schedule patient appointments, and handle clerical duties.

The role includes maintaining all patient records, both electronic and paper, and performing related administrative tasks. The position requires a background investigation, a security determination, and compliance with vaccination and health screening requirements.

Qualifikationen

• Experience in handling frontline customer interactions.
• Ability to schedule appointments and manage records.
• Familiarity with clerical tasks and general office duties.

Aufgaben

• Receive customers in person or by phone as the first contact.
• Schedule appropriate patient appointments.
• Perform clerical tasks including receptionist duties and recordkeeping.
• Maintain patient records, electronic and paper.

Kenntnisse

Customer service

Scheduling

Record keeping

Clerical duties

Jobbeschreibung

About the Position: This position is located at Tinker Air Force Base, Oklahoma.
This is a Direct Hire Solicitation.

• Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
• Salary negotiation may be available for those candidates who are new to Federal service.
• Student Loan repayment may be authorized.
• Non-Federal work experience may be creditable for leave purposes.
• Retention incentive may be authorized for highly qualified candidates.

Duties

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Schedule appropriate patient appointments.
• Receive customers as the initial point of contact, in person or telephonically.
• Perform clerical duties to include the full range of receptionist, recordkeeping and miscellaneous clerical duties.
• Maintain all patients' records, both electronic and paper.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Must be able to obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross. Advanced certification (e.g., ALS) does not supersede BLS.
• Tuberculin (TB) testing is required.