Medical Support Assistant (Advanced)

U.S. Department of Veterans Affairs; Vancouver (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Sick leave and federal holidays

Federal pension

Federal 401K with employee match

Job summary

U.S. Department of Veterans Affairs is seeking Advanced Medical Support Assistants to support Portland VA Medical Center campuses in Portland, OR and Vancouver, WA.

The role emphasizes enrollment, benefits processing, scheduling, and patient communications to ensure timely access to care for Veterans. Candidates will perform data entry, record-keeping, and reporting using Microsoft Office, with shifts across day, evening, night and weekend hours.

Responsibilities

• Determining health care eligibility for Veteran patients.
• Administrative processing of Veteran patients in enrollment, benefits, and registration.
• Counseling Veteran patients regarding enrollment for health care benefits and other programs.
• Obtaining essential information and documentation from Veteran patients for enrollment activities.
• Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
• Facilitating communication between Veterans and facility consult departments.
• Support of inpatient units with administrative duties during day, evening, night, and weekend shifts.
• Processing and record keeping of inpatient medical records.
• Manual and electronic data entry.
• Entry of Physician orders and consult requests.
• Prepares Veteran patient statistics.
• Providing reception to incoming and outgoing customers and communication.
• Utilizes Microsoft Office software to compile data and formulate reports

Skills

Microsoft Office

Tools

Microsoft Office

Job description

Duties

Portland VA Medical center is looking to fill many Advanced Medical Support Assistant positions at their Portland, OR and Vancouver, WA campuses.

The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.

Advanced Medical Support Assistants provide administrative support to our clinical colleagues in the care of our Nation's Veterans. Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care. VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission. AMSAs are essential to the success of this mission and may be assigned to any department/service line of the medical center that have a need.

Duties will include but are not limited to:

• Determining health care eligibility for Veteran patients.
• Administrative processing of Veteran patients in enrollment, benefits, and registration.
• Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
• Obtaining essential information and documentation from Veteran patients for enrollment activities.
• Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
• Facilitating communication between Veterans and other facility consult departments.
• Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
• Processing and record keeping of inpatient medical records.
• Manual and electronic data entry.
• Collation of statistical information.
• Entry of Physician orders and consult requests.
• Prepares Veteran patient statistics.
• Providing reception to incoming and outgoing customers and communication.
• Utilizes Microsoft Office software to compile data and formulate reports

Work Schedule

Typical tour of duty is Monday-Friday, 8:00am-4:30pm, hour will be discussed as part of the interview process.

Pay

Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off

37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave

After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy

After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework

Not Available

Virtual

This is not a virtual position.