Medical Support Assistant (Advanced)

Veterans Health Administration; Portland (OR); Presencial; USD 57.000 - 74.000; Jornada completa

Descripción de la vacante

Portland VA Medical Center, part of the Department of Veterans Affairs, is seeking multiple Advanced Medical Support Assistants for the Portland, OR and Vancouver, WA campuses. The role supports clinicians in delivering timely and accurate veteran care, handling enrollment, scheduling, and records tasks as part of a dedicated VA team.

The position offers standard Federal benefits, a typical Monday–Friday schedule, and a competitive federal salary range.

Formación

• High School Completion or higher.

Responsabilidades

• Determine health care eligibility for Veteran patients.
• Process enrollment, benefits, and registration tasks.
• Counsel Veteran patients regarding entitlement enrollment for health care benefits.
• Obtain essential information and documentation from Veteran patients for enrollment activities.
• Schedule appointments, cancellations, and re-scheduling for Veteran patients.
• Facilitate communication between Veterans and other facility departments.
• Provide admin support to inpatient units and wards during day, evening, night, and weekend shifts.
• Process and maintain inpatient medical records.

Educación

High School Diploma or GED

Descripción del empleo

• Department: Department of Veterans Affairs

Portland VA Medical center is looking to fill many Advanced Medical Support Assistant positions at their Portland, OR and Vancouver, WA campuses. The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.

Key Responsibilities

Advanced Medical Support Assistants provide administrative support to our clinical colleagues in the care of our Nation's Veterans. Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care. VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission.

• Determining health care eligibility for Veteran patients.
• Administrative processing of Veteran patients in enrollment, benefits, and registration.
• Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.

• Obtaining essential information and documentation from Veteran patients for enrollment activities.
• Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
• Facilitating communication between Veterans and other facility consult departments.
• Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
• Processing and record keeping of inpatient medical records.

• Manual and electronic data entry.
• Collation of statistical information.
• Entry of Physician orders and consult requests.
• Prepares Veteran patient statistics.
• Providing reception to incoming and outgoing customers and communication.
• Utilizes Microsoft Office software to compile data and formulate reports.

Work Schedule: Typical tour of duty is Monday-Friday, 8:00am-4:30pm, hour will be discussed as part of the interview process.

Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).

Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).

Telework: Not Available Virtual: This is not a virtual position.

Requirements & Education

High School Completion or higher If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official) At the GS-6 grade level education cannot be used as a substitution for the above specialized experience.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $56716 - $73731/yr.

What is the application deadline?

Applications close on 2026-11-20.

Who is eligible to apply?

This position is open under the 'Public' hiring path.