Advanced Medical Support Assistant

Talentify; Seattle (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Federal pension & 401K

Federal health/vision/dental insurance

Parental leave

Child care subsidy

Job summary

Puget Sound VA Medical Center seeks an Advanced Medical Support Assistant to provide essential administrative support to clinical teams serving Veterans. This role handles enrollment, benefits, scheduling, and data entry, ensuring accurate and timely information flow across departments.

The AMSA supports inpatient and outpatient operations, assists with patient communication, and uses Microsoft Office to compile reports and statistics.

Responsibilities

• Determine health care eligibility for Veterans.
• Process enrollment, benefits, and registration for Veteran patients.
• Counsel Veterans regarding entitlement enrollment for health care benefits and other programs.
• Obtain essential information and documentation from Veterans for enrollment.
• Perform scheduling for appointments, cancellations, and rescheduling.
• Facilitate communication between Veterans and facility departments.
• Support inpatient units with admin duties on different shifts.
• Process and keep records of inpatient medical records.
• Manual and electronic data entry.
• Collate statistical information.
• Enter physician orders and consult requests.
• Prepare Veteran patient statistics.
• Provide reception to incoming/outgoing customers.
• Utilize Microsoft Office to compile data and formulate reports.

Skills

Data entry

Customer service

Tools

Microsoft Office

Job description

Puget Sound VA Medical center is looking to fill Advanced Medical Support Assistant positions at the Main Hospital.

The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.

Duties

Total Rewards of a Allied Health Professional

Advanced Medical Support Assistants provide administrative support to our clinical colleagues in the care of our Nation's Veterans. Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care. VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission. AMSAs are essential to the success of this mission and may be assigned to any department/service line of the medical center that have a need.

Duties will include but are not limited to:

• Determining health care eligibility for Veteran patients.
• Administrative processing of Veteran patients in enrollment, benefits, and registration.
• Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
• Obtaining essential information and documentation from Veteran patients for enrollment activities.
• Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
• Facilitating communication between Veterans and other facility consult departments.
• Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
• Processing and record keeping of inpatient medical records.
• Manual and electronic data entry.
• Collation of statistical information.
• Entry of Physician orders and consult requests.
• Prepares Veteran patient statistics.
• Providing reception to incoming and outgoing customers and communication.
• Utilizes Microsoft Office software to compile data and formulate reports

Work Schedule

Saturday-Wednesday 0700-1530 | Sunday-Thursday 1530-2400 | Tuesday-Saturday 1530-2400

Recruitment/Relocation Incentives (Sign-on Bonus):

Not Authorized

Permanent Change of Station (Relocation Assistance):

Not Authorized

Pay:

Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off:

37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave:

After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy:

After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement:

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance:

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework

Not Available

Virtual:

This is not a virtual position.

Functional Statement #

000000

Permanent Change of Station (PCS):

Not Authorized