Medical Support Assistant (Advanced)

Talentify; Town of Tomah (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

The Advanced Medical Support Assistant position at the Tomah VA Medical Center in Tomah, Wisconsin, within Community Care Services, focuses on administrative support for patient care, access, scheduling, and data collection. The role emphasizes accurate demographic and insurance information handling and basic eligibility screening, paired with strong customer service.

This position is embedded in the Tomah, WI setting, supporting efficient clinic operations and patient flow with emphasis on

Responsibilities

• Assist in administrative aspects of patient care and access.
• Schedule and coordinate appointments using advanced clinic access principles.
• Collect and update demographic and insurance information.
• Identify basic eligibility and assist in patient processing.
• Provide patient-focused customer service and support.

Job description

The position serves as an Advanced Medical Support Assistant in the Tomah VA Medical Center in Tomah, Wisconsin within Community Care Services department. The incumbent's work impacts the administrative aspect of patient care, including: access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, identifying basic eligibility, patient processing and customer service.