Medical Support Assistant (Advanced)

Talentify; Hibbing (MN); On-site; USD 36,000 - 54,000; Full time

Job summary

Talentify in support of the Hibbing VA Clinic in Hibbing, MN seeks an Advanced Medical Support Assistant to serve as the initial point of contact for units, clinics, patients, and call centers. You will schedule patient appointments, track and review electronic orders and consults, and assist with entry in the EMR and other medical systems, using standard procedures and medical terminology.

This role supports the Mental Health Service Line and requires practical knowledge of data entry,

Qualifications

• Practical knowledge of computerized data entry and information processing systems.
• Familiarity with medical terminology and patient care workflows.

Responsibilities

• Serve as the initial point of contact for units, clinics, patients, and call centers.
• Schedule patient appointments and track electronic orders and consults in the EMR.
• Assist with data entry and navigation of medical records and related systems.

Job description

The Advanced Medical Support Assistant will serve with the Mental Health Service Line at the Hibbing VA Clinic in Hibbing, MN. The work includes functions such as serving as an initial point of contact for the units, clinics, patients, call centers, CITC to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems.

Duties

The work includes functions such as serving as an initial point of contact for the units, clinics, patients, call centers, CITC to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems. This series includes work that requires a practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare systems organization and services, basic rules and regulations governing visitors and patient treatment, knowledge of standard procedures, utilizing medical records, and medical terminology.