Advanced Medical Support Assistant

Talentify; Iron Mountain (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

The Oscar G. Johnson VA Medical Center in Iron Mountain, Michigan, is seeking an Advanced Medical Support Assistant in the VACC to support nursing and patient care services. The role focuses on access, appointment scheduling, and coordinating care.

You will collect and update demographics and insurance information while delivering courteous, patient-centered service within an interdisciplinary care team.

Qualifications

• Experience in administrative support in a clinical setting.
• Knowledge of patient scheduling processes.
• Ability to collect and update demographics and insurance information.

Responsibilities

• Coordinate patient appointments using advanced clinic access principles.
• Maintain accurate patient demographics and insurance data and provide courteous customer service.

Job description

The incumbent serves as an Advanced Medical Support Assistant in the VA Care Community Section (VACC) at the Oscar G. Johnson VA Medical Center in Iron Mountain, Michigan, under Nursing and Patient Care Service. The incumbent's work impacts the administrative aspect of patient care, including: access, scheduling/ coordinating patient appointments using advanced clinic access principles, collecting and updating demographics and insurance information and customer service.

Duties

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo

Total Rewards of a Allied Health Professional

Major Duties

The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model: