Medical Support Assistant

Spectrum Healthcare Resources; North Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

PTO

Positive work environment

Job summary

Spectrum Healthcare Resources seeks a Medical Support Assistant to join the Veterans Affairs Sierra Nevada Healthcare System in Las Vegas, NV. This role supports scheduling, patient check-in/out, and EMR documentation to ensure smooth patient flow.

40 hours per week with comprehensive benefits, PTO, and a collaborative team focused on patient care. The position requires courteous communication with Veterans and healthcare staff.

Qualifications

• Strong communication and courteous interaction with patients and staff.
• Ability to handle high-volume calls and scheduling with accuracy.
• Attention to privacy and accuracy in EMR documentation.

Responsibilities

• Schedule appointments from orders and consults; communicate prep instructions.
• Handle high-volume inbound/outbound calls and deliver excellent service to Veterans and staff.
• Document patient information, create notes, process consults, and maintain EMR data.
• Front desk/check-in and check-out to improve patient flow and reduce wait times.
• Assist radiology administration tasks, CD processing, and general admin support.

Skills

Communication

Customer service

Tools

EMR system

Microsoft Office

Job description

Job Description

Spectrum Healthcare Resources has a potential opportunity for Medical Support Assistantto join our dynamic team at the Veterans Affairs Sierra Nevada Healthcare System, in Las Vegas, NV.

Work Hours:

• 40 hours per week.

Duties:

• Scheduling appointments accurately from provider orders and consults, while reviewing and communicating patient prep instructions.
• Managing high-volume inbound and outbound calls and providing exceptional customer service to Veterans and healthcare staff.
• Documenting patient information, creating notes, processing consults, and maintaining sensitive information within electronic medical records (EMR).
• Performing front desk and patient check-in/check-out functions efficiently to improve patient flow and reduce wait times.
• Supporting radiology administration functions, including CD processing, virtual file room activities, provider communications, and general administrative support.

Requirements:

• Communicates with all internal and external customers in a courteous, positive, open, honest, cooperative manner, and treats all with dignity and respect.

Benefits:

• Comprehensive benefits package including medical, dental, and vision coverage.
• Paid time off and Holiday
• A supportive and collaborative work environment dedicated to patient care excellence.

Company Overview:

At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.

EOE/AA/Disability/Vet

Location : Location

US-NV-North Las Vegas