Advanced Medical Support Coordinator

U.S. Department of Veterans Affairs; Reno (NV); Hybrid; USD 42,000 - 66,000; Full time

Job summary

U.S. Department of Veterans Affairs in Reno, NV seeks a Medical Support Assistant within the VA Sierra Nevada Health Care System. The incumbent handles receipt, intake and indexing of health and administrative information using PC and Vista applications.

Telework is available, with a primarily sedentary, office-based role. The candidate will work within an interdisciplinary team, schedule patient appointments, manage follow-ups, and contribute to timely patient care and data reporting.

Qualifications

• US citizenship and English proficiency required.
• Experience with MSA duties or similar administrative patient support.
• Ability to work in a sedentary office setting and collaborate with care teams.

Responsibilities

• Develop and maintain communication with patients and care team.
• Schedule patient appointments and manage wait lists.
• Assist with discharge communications and non-VA facility communications.
• Maintain tracking for follow-up care and reports.

Skills

Team collaboration

Prioritization

Communication

Medical terminology

Tools

Vista applications

Job description

U.S. Department of Veterans Affairs in Reno, NV seeks a Medical Support Assistant within the VA Sierra Nevada Health Care System. The incumbent handles receipt, intake and indexing of health and administrative information using PC and Vista applications.

Telework is available, with a primarily sedentary, office-based role. The candidate will work within an interdisciplinary team, schedule patient appointments, manage follow-ups, and contribute to timely patient care and data reporting.