Patient Services & Front Desk Specialist

Spectrum Healthcare Resources; Reno (NV); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Supportive work environment

Job summary

Spectrum Healthcare Resources seeks a Medical Support Assistant for our Veterans Affairs Sierra Nevada Healthcare System in Las Vegas, NV. 40 hours/week with front desk, scheduling, EMR documentation, and radiology support.

Responsibilities include coordinating appointments, processing consults, and ensuring patient flow. A patient-centered team environment is offered with comprehensive benefits and strong mission to serve veterans.

Qualifications

• Requires courteous, positive communication with internal and external customers.
• Demonstrates respect and professionalism in all interactions.
• Able to manage multiple tasks efficiently in a healthcare setting.

Responsibilities

• Schedule appointments from provider orders and consults and review patient prep instructions.
• Handle high-volume calls and provide excellent customer service to Veterans and staff.
• Document patient information in EMR, create notes, process consults, and protect sensitive data.
• Perform front desk duties and patient check-in/check-out to improve flow and reduce wait times.
• Support radiology administration tasks, including CD processing and provider communications.

Skills

Customer service

Communication

Multitasking

Tools

EMR systems

Job description

Spectrum Healthcare Resources seeks a Medical Support Assistant for our Veterans Affairs Sierra Nevada Healthcare System in Las Vegas, NV. 40 hours/week with front desk, scheduling, EMR documentation, and radiology support.

Responsibilities include coordinating appointments, processing consults, and ensuring patient flow. A patient-centered team environment is offered with comprehensive benefits and strong mission to serve veterans.