Medical Support Assistant

CHI; Grand Island (NE); Vor Ort; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

CHI Health Clinic in Grand Island, NE is seeking a Medical Support Assistant to be the first point of contact, ensuring smooth patient flow and organized administrative support. You will schedule appointments, handle registrations, manage records, and coordinate referrals while maintaining confidentiality and a welcoming environment.

Ideal candidates have CNA or EMR training, CPR/BLS certification, and strong organizational, communication, and empathetic skills to support a high-quality patient

Qualifikationen

• Completion of State Health Department approved CNA program.
• Completion of State Health Department approved EMR training program.
• Basic Life Support - CPR/BLS certification.

Aufgaben

• Assists with general patient care following established clinic workflows.
• Greets and prepares patients for the health care provider by completing intake duties and recording vitals.
• Collects and prepares ordered specimens for laboratory analysis.
• Cleans and sterilizes instruments.
• Ensures exam rooms are stocked, clean, and orderly.
• Escalates non-routine issues, questions and/or concerns in a timely manner.

Kenntnisse

Organizational skills

Communication skills

Empathy

Professionalism

Ausbildung

CNA program

EMR training

CPR/BLS certification

Tools

EMR software

Jobbeschreibung

Job Summary And Responsibilities

As our Medical Support Assistant (MSA), you will serve as a vital first point of contact, ensuring seamless patient flow and administrative efficiency within our healthcare setting. You will uphold exceptional service standards by managing patient interactions and supporting operational needs.

Job Summary And Responsibilities

As our Medical Support Assistant (MSA), you will serve as a vital first point of contact, ensuring seamless patient flow and administrative efficiency within our healthcare setting. You will uphold exceptional service standards by managing patient interactions and supporting operational needs. Every day you will expertly manage patient scheduling, registration, and record-keeping, ensuring accuracy and confidentiality. You will handle communications, coordinate referrals, process billing, and maintain a welcoming and organized environment, directly contributing to a positive patient experience and efficient clinic operations. To be successful in this role, you will possess strong organizational and communication skills, a keen eye for detail, and proficiency in medical administrative procedures and relevant software. You will demonstrate empathy and professionalism in all patient interactions, contributing actively to a supportive team environment.

• Assists with general patient care following established clinic workflows.
• Greets and prepares patients for the health care provider by completing intake duties such as documenting the patient’s reason for visit, obtaining and recording vital signs, reviewing documented drug allergies, asking if patient taking medications listed in EMR, and completing appropriate screening questionnaires.
• Collects and prepares ordered specimens for laboratory analysis.
• Cleans and sterilizes instruments.
• Ensures patient exam rooms are stocked, clean, and orderly.
• Escalates non-routine issues, questions and/or concerns timely and appropriately.

Job Requirements

Required

• Successful completion of State Health Department approved Certified Nursing Assistant (CNA) program, upon hire or
• Successful completion of State Health Department approved Emergency Medical Responder (EMR) training program, upon hire
• Basic Life Support - CPR, upon hire

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Pay Range

$16.42 - $23.19 /hour