Medical Support Assistant

U.S. Department of Veterans Affairs; Enid (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks a Medical Support Assistant to handle the receipt, intake and indexing of health and administrative information, interfacing with PC applications and scheduling appointments according to VHA guidelines.

The position involves advising Veterans and beneficiaries, coordinating administrative tasks in the area, and supporting medical center staff with information and problem resolution.

Responsibilities

• Providing advisory and technical assistance to Veterans and beneficiaries who come to the medical center seeking medical care, experiencing problems or requesting information.
• Coordinating all admin activity in the immediate area and to provide support and assistance to the staff.

Job description

The Medical Support Assistant (MSA) performs duties related to the receipt, intake and indexing of health and administrative information by interfacing with personal computer applications. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.

Duties

IMPORTANT NOTICE: This is an open continuous announcement and will remain open until September 30, 2027. Qualified applicants will be considered and referred as vacancies become available.

This announcement may close without advanced notice.

The Medical Support Assistant (MSA) is responsible for providing advisory and technical assistance to Veterans and beneficiaries who come to the medical center seeking medical care, experiencing problems or requesting information. The incumbent is also responsible for coordinating all admin activity in the immediate area and to provide support and assistance to the staff. The duties of a Medical Support Assistant may include, but are not limited to: