Medical Staff Associate

2nd Chance Clinic; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Supplemental Insurance (Aflac)

PTO accrual

6 Paid Holidays

Job summary

2nd Chance Clinic in Lexington, KY is seeking a full-time Medical Staff Associate to join our outpatient treatment team. You will interact with patients, handle clerical tasks, and support physicians with medical and administrative duties.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced clinic setting. Medical training and phlebotomy experience are preferred; high school diploma required.

Qualifications

• High school diploma required.
• Medical training preferred.
• Phlebotomy experience preferred.
• 1–2 years of clinical, clerical, or medical experience preferred.
• Familiarity with office management systems and procedures.
• Excellent time management and ability to multitask.
• Strong written and verbal communication.
• Organized, detail-oriented and service-focused.

Responsibilities

• Interact with patients and provide customer service.
• Organize and administer the clinic's office operations.
• Perform observed urine collection.
• Perform routine venipuncture if trained.
• Adhere to regulations and legislation.
• Interview patients and document medical history.
• Schedule appointments and manage calendars.
• Update and file medical records and insurance prior authorizations.
• Arrange laboratory services and coordinate with labs.
• Prepare encounter forms for billing and track billing encounters.
• Assist physicians with administrative duties.
• Organize and track supplies and inventory.
• Report issues to supervisors promptly.
• Handle accounts receivable and daily balancing.
• Prepare clinic and treatment rooms for use.
• Collaborate with external organizations regarding patient care and documents.
• Other duties as assigned.

Skills

Time management

Multi-tasking

Written communication

Verbal communication

Organizational skills

Attention to detail

MS Office

Patient management software

Office management systems

Social perceptiveness

Service oriented

Planning skills

Education

High school diploma

Medical training preferred

Phlebotomy experience preferred

Tools

MS Office

Patient management software

Office management systems

Job description

2nd Chance Clinic is an outpatient addiction treatment organization in Lexington serving adults in the greater central Kentucky area. We are currently seeking a full time Medical Staff Associate to be part of our clinic team.

The following are a list of responsibilities and duties

• Patient interaction and customer service
• Office organization and administration
• Perform observed urine collection
• Perform routine venipuncture (if trained)
• Adhering to regulations and legislation
• Interview patients and document basic medical history
• Organize and schedule appointments
• Update and file medical records and insurance prior authorizations
• Arrange for laboratory services
• Collate patient charts and complete appropriate documentation
• Perform intake examinations
• Liaise with other organizations regarding insurance, patient care plan, or documents
• Handle accounts receivable and produce daily balance sheet
• Prepare and clean clinic and treatment rooms
• Inventory supplies for purchasing
• Organize, track and prepare encounter forms for billing
• Report perceived issues to supervisors immediately
• Assist physicians with administrative duties
• Organize and track billing encounters
• Other duties as assigned

• High school diploma required
• Medical training preferred
• Phlebotomy experience preferred
• 1 - 2 years of clinical, clerical, or medical experience preferred
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software
• Exemplary attention to detail

• Medical Insurance
• Dental Insurance
• Vision insurance
• Supplemental insurances available through Aflac
• PTO accrual
• 6 Paid Holidays annually
• Pay starts at $16+/hr