Medical Secretary – Patient-Centered Admin Pro

Beth Israel Lahey Health, Inc.; Cambridge (MA); On-site; USD 27,552 - 37,084; Full time

Job summary

Beth Israel Lahey Health Mount Auburn Hospital in Cambridge is seeking a Medical Secretary to provide administrative and clerical support for the primary care office. You will greet patients, schedule appointments in the EHR, manage records, and coordinate communication among patients, providers, and healthcare entities.

The role emphasizes accuracy, confidentiality, and teamwork in a fast-paced clinical setting, with requirements including high school diploma, secretarial training, and two

Qualifications

• High school diploma required or equivalent.
• Experience with medical terminology and word processing preferred.
• Two years in a busy medical practice is desirable.
• Proficient with EHR systems and accuracy in records.
• Strong communication and telephone skills essential.

Responsibilities

• Greet patients in person and over the phone in a courteous, professional manner.
• Schedule, confirm, and manage patient appointments using EHR systems.
• Register new patients and update existing information.
• Handle calls, messages, and faxes ensuring timely communication.
• Process insurance information and verify eligibility.
• Collect co-pays and process payments.
• Maintain confidential patient records and correspondence.
• Coordinate referrals and authorizations.
• Support medical staff with administrative tasks as needed.

Skills

Medical terminology

Word processing

Telephone manners

Computer skills

Communication skills

Education

High school diploma

Secretarial training

Job description

Beth Israel Lahey Health Mount Auburn Hospital in Cambridge is seeking a Medical Secretary to provide administrative and clerical support for the primary care office. You will greet patients, schedule appointments in the EHR, manage records, and coordinate communication among patients, providers, and healthcare entities.

The role emphasizes accuracy, confidentiality, and teamwork in a fast-paced clinical setting, with requirements including high school diploma, secretarial training, and two