Medical Secretary & Patient Care Coordinator

Paycom - ATS; Bristol (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement savings plan

Company-paid life insurance

Paid time off

Employee assistance program

Wellness programs

Job summary

Bristol Health is seeking a full-time Medical Receptionist to join our Bristol, CT team. The role covers patient reception, appointment scheduling, basic clinical support, and processing of patient records and insurance information.

Responsibilities include maintaining accurate patient data, handling calls, and assisting with payments and administrative tasks to ensure smooth clinic operations. A high school diploma and healthcare exposure are preferred.

Qualifications

• High School Graduate. Prefer six months experience as a medical secretary, patient access, customer service representative, or other healthcare-related experience.

Responsibilities

• Performs a wide variety of cross-coverage duties to provide clerical and/or clinical support to physician practices including but not limited to patient reception, flow and care.
• Maintains patient electronic records and insures adequate office and medical supplies for assigned areas.
• Explains policy and procedure and routes patient information.
• Answers phone calls and assesses as necessary.
• Works closely with Centralized Appointment Scheduling to assure patient levels are maximized.
• Provides clinical support as assigned under the direction of the Medical providers.
• Performs Administrative Support Duties: reception, processes patients, reviews/enters demographic/insurance information, operates office equipment, assists Office Manager with projects, adheres to policies, maintains neat reception areas, may float to other areas.
• Manages appointments and registrations and patient care, greets patients, handles calls, updates patient information, scans insurance cards, secures pre-certifications, completes callbacks, schedules follow-ups.
• Processes Patient Payments: collects co-pays and balances, posts and closes daily batch, submits journals to Office Manager.

Skills

Communication

Customer Service

Medical Terminology

Education

High School Diploma

Job description

Bristol Health is seeking a full-time Medical Receptionist to join our Bristol, CT team. The role covers patient reception, appointment scheduling, basic clinical support, and processing of patient records and insurance information.

Responsibilities include maintaining accurate patient data, handling calls, and assisting with payments and administrative tasks to ensure smooth clinic operations. A high school diploma and healthcare exposure are preferred.