Medical Secretary/Medical Office Assistant

Upstate Public Health; City of Syracuse (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Secretary/Medical Office Assistant to join their team in Syracuse. This role involves providing exemplary customer service, managing patient interactions, and supporting surgical scheduling. Ideal candidates will have completed a Medical Assistant program or possess relevant experience, along with strong interpersonal and organizational skills. The position offers a full-time schedule with competitive hourly pay and a comprehensive benefits package, including health insurance and paid time off. Join a compassionate team committed to patient care and professional growth.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k Eligibility

Tuition Reimbursement

Generous Paid Time Off

Sick Leave

Holidays

Floating Holidays

Qualifications

• Completion of an approved Medical Assistant program or one year of related experience.
• Current BLS certification through the American Heart Association or Red Cross.

Responsibilities

• Answer incoming calls from patients and coordinate surgeons' schedules.
• Perform clerical duties such as managing medical records and scheduling appointments.
• Respect patient rights and communicate effectively with patients and surgeons.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Education

Medical Assistant Program

BLS Certification

Job description

Medical Secretary/Medical Office Assistant

Join to apply for the Medical Secretary/Medical Office Assistant role at Upstate Public Health.

Job Details

• Syracuse
• Allied Health
• Full-time
• Opening on: Apr 22 2025
• Neurosurgery
• MedBest
• Medical Office Assistant, G3
• 84262

Job Summary

The primary responsibility is answering incoming calls from patients, referring providers, processing referrals, and coordinating surgeons' schedules including clinic appointments, surgeries, and academic schedules.

Responsibilities

• Provide exemplary customer service, engaging with diverse populations with compassion and efficiency.
• Perform clerical duties such as checking schedules, managing medical records, obtaining lab/x-ray reports, completing forms, scheduling appointments, verifying insurance, managing charts, and obtaining insurance authorizations.
• Respect and promote patient rights, respond to emergency codes, communicate with patients and surgeons effectively.
• Perform other duties as assigned.

Minimum Qualifications

• Completion of an approved Medical Assistant or Medical Office Assistant program or one year of related medical field experience.
• Current BLS certification through the American Heart Association or Red Cross.
• Excellent interpersonal and organizational skills.

Preferred Qualifications

• Some clinical administrative experience.

Work Schedule

8:00 a.m. - 4:30 p.m., Monday to Friday. Both full and part-time positions available.

Benefits

Health, dental, and vision insurance, employer 401k eligibility after 1 year, tuition reimbursement, generous paid time off, sick leave, holidays, and floating holidays.

Salary Range

G3: $16.00 - $25.88 per hour. Salary depends on skills, experience, and qualifications.

Application Notes

Apply now to join our team. We are an Equal Opportunity Employer, considering all qualified applicants without discrimination.