Medical Assistant - Remote

Affect Therapeutics, Inc.; Mississippi; Remote; USD 30,000 - 45,000; Full time

Job summary

Affect Therapeutics is seeking a Medical Assistant to provide medication support and ensure seamless communication between members and healthcare providers. This full-time remote role focuses on improving members' lives through empathetic service and proactive problem-solving. Join a mission-driven team dedicated to transforming substance use treatment.

Benefits

Comprehensive medical benefits

Paid vacation

Remote work

Professional development opportunities

Qualifications

• Minimum 4 years as a CMA/RMA in MOUD or MAT program.
• 2 years of telehealth experience in behavioral health.

Responsibilities

• Act as liaison between members, providers, and pharmacies.
• Communicate medication-related concerns with members.

Skills

Customer Service

Problem Solving

Empathy

Education

Medical Assistant Certification

Tools

EHR Systems

Job description

At Affect Therapeutics, we are a mission-driven company where your work directly and immediately impacts the well-being of others. You will make a tangible difference in people's lives from day one. By providing medical and behavioral services through our digital recovery program, we unlock our members’ potential to not only rebuild their lives but also create a ripple effect of positive change in the lives of their families, friends, and society at large.

Join our incredible team at Affect as we evolve our member services and add a Medical Assistant to our team! We are seeking an experienced Medical Assistant to ensure our members receive seamless medication support while maintaining strong communication with providers, pharmacies, and Affect’s care team. This role has day-to-day responsibilities that are dynamic in nature, and a successful teammate will really want to proactively solve challenges as they arise all the while providing exceptional customer service. We approach every member interaction with empathy, ensuring they feel valued, supported, and empowered throughout their treatment journey.

If this sounds like you, consider the opportunity below!

Hours: This is a full-time, remote position with firm working hours of 8:00 AM – 5:00 PM EST, Monday – Friday.

Key Responsibilities include:

• Act as the primary liaison between members, providers, and pharmacies to troubleshoot prescription issues, delays, and prior authorizations.
• Communicate effectively and professionally with pharmacies and senior medical staff (e.g., psychiatrists and psychiatric mental health nurse practitioners)to resolve medication access issues.
• Identify recurring medication-related concerns and proactively escalate patterns or process gaps to the appropriate team.
• Recognize signs of medical emergencies, utilize screening tools to assess risk, and follow established escalation protocols, including contacting 911 when necessary and guiding members through appropriate escalation pathways.
• Clearly communicate with members on medication-related concerns, ensuring they understand prescriptions, dosages, and necessary next steps.
• Assist with medication reconciliation, ensuring accurate medication records in Affect’s Electronic Health Record (EHR) system.
• Assist providers with lab orders, prior authorizations, and documentation.
• Proactively identify areas for improvement in medication support workflows and contribute to process enhancements.

Qualifications:

• Minimum 4 years of experience as a CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant). MUST have worked as a CMA/RMA in a MOUD or MAT medication-assisted treatment program.
• MUST have a minimum 2 years of telehealth experience, preferably in behavioral health or substance use treatment setting
• Strong understanding of medical terminology, medications, substance use treatment, and general healthcare and pharmaceutical practices
• Experience with EHR systems, prior authorizations, and pharmacy coordination
• Excellent customer service skills, empathy, and the ability to build strong rapport with members
• Exceptional problem-solving skills and attention to detail, with a bias toward action
• Medical Assistant Certification required—recognized as a CMA or RMA by one of the following national organizations:
• CMA (American Association of Medical Assistants - AAMA)
• CCMA (National Healthcareer Association - NHA)
• RMA (American Medical Technologists - AMT)
• RMA (American Allied Health)
• NRCMA (National Association for Health Professionals - NAHP)
• NRMA (National Registry of Medical Assistants - NRMA)

If you are passionate about making a difference in the lives of individuals with substance use disorders, possess the qualifications outlined above, and want to be part of a forward-thinking organization that values passion, empathy, and accountability, we encourage you to apply for the Medical Assistant position at Affect Therapeutics.

Join our team and contribute to our mission to transform the lives of individuals affected by substance use disorders through innovative treatment approaches, cutting-edge research, and compassionate care.

How We Support You

Affect is on a mission to change the way the world treats stimulant addiction. We are a dedicated group of individuals who are passionate about serving our Members, and just as passionate about creating an intentional culture and community with each other. We recognize that every single one of us are on our own journey's towards well being and are creating an environment to support that in ourselves and our Members. On top of that, we offer comprehensive medical benefits, paid vacation, remote work, company social events, and professional development and growth opportunities at a quickly growing startup for a massive societal problem.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Education

School Select...

Degree Select...

Select...

This is a full-time, remote position with firm working hours of 8:00 AM – 5:00 PM EST, Monday – Friday. Can you commit to this schedule? * Select...

In which state do you currently reside? *

What time zone do you live in? *

Are you currently certified as a CMA or RMA by one of the following national organizations: AAMA, AMT, NHA, or NCCT? * Select...

Please share your CMA or RMA certificate number used for online verification. *

How many years of experience do you have working as a CMA/RMA in a MOUD or MAT (medication-assisted treatment) program? * Select...

Please describe your experience in behavioral health and/or substance use treatment. If you have no experience, please respond with 'N/A.' *

Have you worked in a telehealth setting within behavioral health, mental health or substance use treatment? If so, please describe the size of the organization and your role. *

How many years of telehealth experience do you have? * Select...

Do you have experience working as a remote medical assistant in a large telehealth setting? If so, please describe your role and responsibilities *

Describe your experience with medical terminology, medications, and substance use treatment. Have you worked with specifically with Suboxone? If not, have you worked with other controlled substances? Please elaborate and be specific. *

Have you worked in a role where you were responsible for handling prior authorizations and pharmacy coordination? If yes, please describe your experience. *

Do you have experience using Electronic Health Record (EHR) systems? * Select...

Are you legally authorized to work in the United States? * Select...

Will you now ,or in the future, require sponsorship for employment visa status (e.g., H-1B visa status)? * Select...

What is your annual salary expectation? *

How did you hear about this opportunity? If referred, please list the name of the employee that referred you. *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Affect Therapeutics’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.