Medical Secretary

Mercor; United States; Remote; USD 40,000 - 53,000; Full time

Job summary

An innovative firm is seeking a Medical Secretary to enhance AI systems in healthcare. This role offers the unique opportunity to leverage your medical administrative expertise to train AI on real-world workflows and decisions. You'll work independently, shaping the future of AI in healthcare while enjoying flexible hours and a collaborative environment with top researchers. If you're passionate about improving healthcare technology and have a strong background in medical administration, this position is perfect for you. Join us in making a significant impact in the industry!

Benefits

Flexible Work Hours

Remote Work

Weekly Compensation via Stripe

Collaboration with AI Researchers

Qualifications

• 4+ years of experience in a medical administrative role.
• Proven performance with promotions or awards.
• Experience with EHR platforms and medical coding.

Responsibilities

• Simulating tasks like scheduling and handling insurance forms.
• Reviewing AI-generated content for accuracy.
• Designing prompts reflecting real-world medical challenges.

Skills

Medical Secretary Experience

Written Communication Skills

Attention to Detail

Independent Work

Education

High School Diploma

Certification in Medical Administration

Tools

EHR Systems (Epic, Cerner, Meditech)

Digital Scheduling Systems

Insurance Portals

Job description

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Mercor is partnering with one of the world’s leading AI labs to recruit Senior Domain Experts with deep, hands-on experience as Medical Secretaries. In this role, you'll help AI systems better understand the language, workflows, and decisions involved in medical administrative work. Your input will be essential in teaching AI how real-world medical offices function.

How Your Experience Will Be Used:

Your work may involve:

• Simulating or evaluating tasks like scheduling patient appointments, coordinating referrals, handling insurance forms, or preparing medical documentation.
• Reviewing and improving AI-generated content that mimics tasks such as transcribing physician notes, managing electronic health records (EHR), and communicating with patients.
• Designing domain-specific prompts or questions that reflect the day-to-day challenges medical secretaries face, such as managing high patient volumes, verifying insurance eligibility, and ensuring HIPAA-compliant workflows.
• Evaluating AI responses to see whether they demonstrate realistic understanding of medical terminology, billing procedures, or administrative protocol.
• Bringing your practical knowledge of EHR platforms, medical coding basics, patient intake, and office triage to help improve the AI’s contextual understanding.

Who We're Looking For:

• 4+ years of full-time experience working as a Medical Secretary, Medical Administrative Assistant, or similar role in a healthcare setting.
• Proven history of above-average performance—such as promotions, awards, or being selected to train or mentor new hires.
• Experience with common tools and systems like EHRs (e.g., Epic, Cerner, Meditech), insurance portals, and digital scheduling systems.
• Strong written communication skills and attention to detail.
• Ability to work independently and provide clear, insightful feedback.

Why You Should Join:

• Shape the future of AI in healthcare by embedding real-world expertise into cutting-edge tools.
• Work asynchronously with full flexibility—no meetings, no fixed hours.
• Weekly compensation via Stripe Connect.
• Collaborate with top AI researchers from a world-renowned tech company.
• Contractors will be engaged on an at-will basis.
• Unfortunately, we cannot support H1-B or STEM OPT visa holders at this time.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Analyst

• Industries

  Software Development

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