Provider Coordinator / Medical Administrative Assistant (Remote)

Morgan Stephens; Jacksonville (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

An innovative managed care organization is looking for a dedicated Provider Coordinator / Medical Administrative Assistant to enhance healthcare provider operations. This full-time remote role offers a competitive pay rate and a supportive work environment that values professional growth and work-life balance. Join a team committed to quality care and make a meaningful impact on member experiences. With responsibilities ranging from managing provider data to assisting with system integration projects, this position is perfect for someone with excellent communication skills and a keen attention to detail. Embrace this opportunity to thrive in a dynamic healthcare setting.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Laptop Provided

Flexible Work Environment

Qualifications

• 0–2+ years of experience in managed care preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Review provider emails and applications for necessary updates.
• Communicate professionally with providers via email.

Skills

Provider Data Validation

Provider Data Auditing

Project Management

Microsoft Office Suite

Written Communication

Attention to Detail

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Job Title: Provider Coordinator / Medical Administrative Assistant (Remote, EST Time Zone)

About the Company:
A rapidly growing managed care organization is expanding its team to support its exceptional growth and commitment to quality care. Known for fostering a supportive and flexible remote work environment, this organization values professional development, strong work-life balance, and career advancement opportunities. Join a company where your contributions have a direct impact on healthcare provider operations and member experience.

Position Overview:
We are seeking a Provider Coordinator / Medical Administrative Assistant to join our dynamic team. This is a full-time, remote opportunity for candidates located within the Eastern Time Zone (EST). The role offers competitive pay up to $24/hour, is temp-to-perm, and includes medical, dental, vision, and 401(k) (no match) benefits offered through the staffing agency.

Key Responsibilities:

• Review incoming provider emails and applications against the internal database to determine necessary updates.

• Submit accurate update requests via tickets to the downstream data entry teams.

• Communicate professionally with providers via email, requiring excellent written communication skills.

• Accurately load and maintain provider demographic and contract information in the health plan systems to optimize claims adjudication.

• Audit provider records for quality and financial accuracy and provide feedback as needed.

• Assist with system and health plan integration projects.

• Participate in system-related testing and provide training to new hires and existing staff as needed.

Required Skills and Qualifications:

• High School Diploma or GED required.

• 0–2+ years of experience within a managed care organization preferred.

• Experience with provider data validation and provider data auditing.

• Excellent attention to detail and ability to meet deadlines.

• Strong project management and organizational skills.

• Proficient in Microsoft Office Suite, particularly Outlook, Word, Excel, and Access.

• Ability to quickly learn internal systems (QNXT experience is a plus).

• Strong verbal and written communication skills.

• Ability to maintain confidentiality and comply with HIPAA regulations.

• Reliable and consistent attendance according to the agreed-upon work schedule.

Work Environment and Requirements:

• Remote position – must reside within the Eastern Time Zone (EST).

• Standard work hours are Monday through Friday, 8:00 AM to 5:00 PM EST.

• Equipment provided includes a laptop, keyboard, mouse, and headset.

• Candidate must have access to dual monitors and a docking station to be successful in this role.

Compensation and Benefits:

• Pay up to $24 per hour.

• Temp-to-perm opportunity with a path to full-time employment.

• Medical, dental, vision insurance, and 401(k) (no company match) provided through the staffing agency.