Medical Secretary

EMMITSBURG OSTEOPATHIC PRIMARY CARE CENTER; Emmitsburg (MD); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible schedule

Training & development

Tuition assistance

Job summary

Emmitsburg Osteopathic Primary Care Center in Emmitsburg, MD is seeking a dedicated Medical Secretary to join our caring team. You will manage front desk duties, schedule appointments, and support billing and patient communications to keep the practice running smoothly.

Candidates should have a high school diploma, medical admin training, and experience with EHR systems. We prioritize organization, clear communication, and a compassionate, patient-first approach in a fast-paced primary care

Qualifications

• High school diploma required; medical admin training preferred.
• Experience in medical office or healthcare admin strongly preferred.
• Familiarity with EHR systems and medical terminology.
• Strong organizational and communication skills.
• Compassionate, patient-focused demeanor.

Responsibilities

• Greet and check in patients with a welcoming front desk presence.
• Schedule and manage patient appointments using scheduling software.
• Answer calls and respond to patient inquiries promptly.
• Maintain and update electronic health records and files.
• Process insurance verifications and referrals.
• Assist with medical billing tasks and co-pay collection.
• Coordinate communication among patients, physicians, and staff.

Skills

Customer service

Multitasking

Communication

Attention to detail

Front desk experience

Education

High school diploma

Medical administrative certification

Tools

EHR software

Medical billing software

Job description

Benefits:

• Flexible schedule
• Training & development
• Tuition assistance

About the Role:

Emmitsburg Osteopathic Primary Care Center is looking for a dedicated and organized Medical Secretary to join our caring team in Emmitsburg, MD. This is a fantastic opportunity to play a vital role in keeping our practice running smoothly while making a real difference in experience our patients receive.

Responsibilities:

• Greet and check in patients, ensuring a welcoming and professional front desk experience
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Answer and direct incoming phone calls, respond to patient inquiries in a timely manner
• Maintain and update electronic health records (EHR) and patient files accurately
• Process insurance verifications, referrals, and prior authorizations
• Handle medical billing support, co-pay collection, and patient account management
• Coordinate communication between patients, physicians, and clinical staff

Requirements:

• High school diploma or equivalent required; medical administrative training or certification preferred
• Prior experience in a medical office or healthcare administrative role strongly preferred
• Familiarity with EHR systems, medical terminology, and insurance processes
• Strong organizational skills with keen attention to detail
• Excellent verbal and written communication skills
• Compassionate, patient-focused demeanor with a professional attitude
• Ability to multitask and thrive in a fast-paced primary care environment

About Us:

Emmitsburg Osteopathic Primary Care Center is a trusted healthcare provider serving the Emmitsburg, MD community with a whole-person approach to primary care. Our patients choose us for our personalized, compassionate care rooted in osteopathic medicine. We pride ourselves on fostering a supportive and collaborative work environment where every team member is valued.