Job Description & Duties
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Daily Responsibilities
- Greet visitors, ascertaining the purpose of visits and directing them to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Maintain medical records, technical library, or correspondence files.
- Compile and record medical charts, reports, or correspondence using a typewriter or personal computer.
- Transcribe recorded messages or practitioners’ diagnoses or recommendations into patients’ medical records.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Key Skills
- Speaking: Effectively conveying information to others.
- Active Listening: Giving full attention, asking questions, and not interrupting.
- Service Orientation: Actively looking for ways to help people.
- Reading Comprehension: Understanding written documents.
- Writing: Communicating effectively in writing.
- Time Management: Managing one's own time and the time of others.
Tools & Technologies
- Microsoft Excel, Word, PowerPoint, Outlook, Access, Windows, Google Docs, QuickBooks, MEDITECH, scheduling software, database, and related applications.
Related Job Titles
- Medical Billing Coder
- Certified Professional Coder (CPC)
- Hospital Unit Clerk
- Unit Health Coordinator
- Medical Reimbursement Specialist
Career Outlook
There are over 574,000 Medical Secretary positions in the United States with a projected growth of 22.5% yearly, leading to approximately 129,000 new jobs by 2026. Salaries range from $25,390 to $51,890 annually, with top 3 states (District of Columbia, Minnesota, Massachusetts) offering higher pay.