Medical Scheduling Supervisor — Lead Team & Operations

CommonSpirit Health; Chattanooga (TN); On-site; USD 31,000 - 44,000; Full time

Job summary

CommonSpirit Health's Chattanooga Heart Institute is seeking a Scheduling Supervisor to oversee daily scheduling operations and optimize patient access. You will lead scheduling staff, monitor appointment workflows, and resolve complex scheduling issues while ensuring policy compliance and top-level customer service.

The role requires strong leadership, meticulous scheduling attention, and excellent communication to improve patient flow and team performance across the assigned office.

Qualifications

• High School Diploma or GED required.
• Minimum 5 years of experience in medical registration or scheduling.

Responsibilities

• Oversight of all scheduling staff at assigned office.
• Ensure accurate and complete provider schedules at assigned office.
• Track staff productivity in various areas. Audit patient care slips, ensure completion of no show reports, and reminder calls for assigned office.
• Implement internal policies and procedures to ensure efficient operation of the department.
• Oversee Order Facilitator, completion of provider and employee tasks, and hospital scheduling process at assigned office.
• Cover scheduling areas as needed during peak times, vacations, illnesses, etc.

Education

High School Diploma or GED

Job description

CommonSpirit Health's Chattanooga Heart Institute is seeking a Scheduling Supervisor to oversee daily scheduling operations and optimize patient access. You will lead scheduling staff, monitor appointment workflows, and resolve complex scheduling issues while ensuring policy compliance and top-level customer service.

The role requires strong leadership, meticulous scheduling attention, and excellent communication to improve patient flow and team performance across the assigned office.