Compassionate Appointment Scheduler & Care Coordination

CommonSpirit Health; Chattanooga (TN); On-site; USD 22,000 - 31,000; Full time

Job summary

CommonSpirit Health in Chattanooga, TN is seeking an Appointment Scheduler to serve as the first contact for patients and coordinate care. You will manage schedules, clarify instructions, and use technology to ensure smooth care coordination with compassion for diverse patient populations.

The role requires strong communication, basic clinical understanding, and proficiency with scheduling systems to support patients through their healthcare journey.

Qualifications

• High School Graduate General Studies or High School GED General Studies, upon hire

Responsibilities

• Answer phone calls and schedule patient appointments
• Conduct patient pre-certification to ensure coverage for appointments and medical care
• Schedule tests, procedures, and referral appointments
• Communicate with patients regarding appointments and instructions for procedures and tests
• Collect insurance information and patient personal data
• May collect fees such as co-pays / co-insurance

Job description

CommonSpirit Health in Chattanooga, TN is seeking an Appointment Scheduler to serve as the first contact for patients and coordinate care. You will manage schedules, clarify instructions, and use technology to ensure smooth care coordination with compassion for diverse patient populations.

The role requires strong communication, basic clinical understanding, and proficiency with scheduling systems to support patients through their healthcare journey.