Medical Scheduling & Patient Support Specialist

Talentify; Pueblo (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Child Care Subsidy

Health Insurance

Retirement Plan

Job summary

Talentify is seeking a Medical Support Assistant to support patient scheduling, information, and EHR management in a fast-paced healthcare setting. You will coordinate appointments, verify provider orders, and assist patients with inquiries, ensuring smooth operations according to guidelines.

Responsibilities include processing calls, secure messages, and directing patients to appropriate staff, while maintaining accurate documentation and compliance with policy.

Qualifications

• Receives, indexes health and administrative information.
• Interacts with EHR and Vista applications, handling medical details.

Responsibilities

• Schedule and reschedule patient appointments according to guidelines.
• Refer patients to medical specialties and provide information to resolve issues.
• Answer calls, secure messages, and greet patients; relay messages to staff.

Job description

Talentify is seeking a Medical Support Assistant to support patient scheduling, information, and EHR management in a fast-paced healthcare setting. You will coordinate appointments, verify provider orders, and assist patients with inquiries, ensuring smooth operations according to guidelines.

Responsibilities include processing calls, secure messages, and directing patients to appropriate staff, while maintaining accurate documentation and compliance with policy.