Medical Scheduling Coordinator

choa; Adamsville (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a Scheduling Specialist to coordinate daily patient appointments for medical procedures. You will interact with physicians, diagnostic staff, office staff, and patients via phone, fax, and email to ensure accurate scheduling in a fast-paced setting.

Ideal candidates have experience with scheduling systems, strong attention to detail, and customer service skills. Bilingual ability (Spanish or other) is a plus; a high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• Experience in clinical scheduling is a plus.
• Spanish language ability is beneficial.

Responsibilities

• Schedules patient appointments for medical procedures for designated department.
• Coordinates all aspects of procedure scheduling and communicates with doctors' offices to resolve discrepancies.
• Collects/verifies patient demographics and insurance information; enters data into scheduling system.
• Monitors necessary insurance authorizations and schedules accordingly.
• Coordinates scheduling for modalities per hospital policy and with involved teams.
• Confirms appointment times with doctors’ offices and resolves daily schedule conflicts.
• Communicates instructions to doctors' offices and families; uses scheduling systems for efficiency.

Skills

Word processing

Stress management

Communication (oral & written)

Organizational skills

Independent work

Customer service

Spanish fluency

Education

High school diploma or equivalent

Tools

Scheduling software

Electronic order management

Job description

Children’s Healthcare of Atlanta is seeking a Scheduling Specialist to coordinate daily patient appointments for medical procedures. You will interact with physicians, diagnostic staff, office staff, and patients via phone, fax, and email to ensure accurate scheduling in a fast-paced setting.

Ideal candidates have experience with scheduling systems, strong attention to detail, and customer service skills. Bilingual ability (Spanish or other) is a plus; a high school diploma is required.