Pediatric Procedure Scheduler

choa; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a detail-oriented Scheduler to coordinate daily patient appointments for medical procedures. This role interacts with physicians, staff, and families via phone, fax, and email to ensure timely, accurate scheduling in a fast-paced environment.

Responsibilities include collecting demographics, confirming authorizations, using scheduling software, and maintaining data integrity while delivering excellent customer service in a busy hospital setting.

Qualifications

• High school diploma or GED required.
• Experience in clinical scheduling or related setting preferred.
• Experience using computers with accuracy.

Responsibilities

• Schedules patient appointments for medical procedures/cases for designated department, including directives from faxes, phone, or other instructions, and contacts doctors' offices to resolve discrepancies.
• Coordinates all aspects of procedure scheduling and understands guidelines for each scheduled procedure.
• Collects and/or confirms patient demographic/insurance information and enters data accurately into the scheduling system.
• Stays aware of insurance authorization needs and follows department policies on scheduling without confirmed authorizations.
• Coordinates scheduling for specific modalities per hospital policy, including coordination with doctors' offices and nursing staff.

Skills

Computer skills

Medical terminology

Spanish language

Education

High school diploma or GED

Tools

Scheduling software

Job description

Children’s Healthcare of Atlanta is seeking a detail-oriented Scheduler to coordinate daily patient appointments for medical procedures. This role interacts with physicians, staff, and families via phone, fax, and email to ensure timely, accurate scheduling in a fast-paced environment.

Responsibilities include collecting demographics, confirming authorizations, using scheduling software, and maintaining data integrity while delivering excellent customer service in a busy hospital setting.