Medical Scheduler Lead – Mon–Fri, No Weekends

The US Oncology Network; Garland (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The US Oncology Network is seeking a Scheduler to join Texas Oncology in Garland. This full-time, weekday-only role supports patient appointments, tests, and referrals, acting as a liaison between patients and medical staff.

The position offers varied levels (Level 1/2/Sr) based on experience and requires strong communication and Microsoft Office proficiency. Responsibilities include calling patients, entering appointments in the EMR, handling insurance authorizations, collecting co-pays, and

Qualifications

• High school diploma or equivalent required.
• 0-3 years’ experience in a medical office setting preferred.
• Knowledge of medical terminology, scheduling, and/or authorization experience preferred.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answer all incoming calls and direct to appropriate personnel.
• Schedule new and returning patients and referrals in EMR with proper documentation.
• Obtain insurance authorizations and related referrals.
• Collect co-pays and other payments at visit.
• Maintain scheduling templates for physicians and satellite schedules.
• Coordinate with financial counseling as needed.
• Protect patient confidentiality and follow front office policies.
• Assist with pre-certifications and scheduling tests/surgeries.
• Communicate about upcoming surgeries or tests and prep requirements.
• Follow up on pre-operative tests to ensure clearance.
• Schedule post-operative follow ups.
• Understand medical terminology and coding for scheduling.

Skills

Communication skills

Microsoft Office

Medical terminology

Scheduling

Authorization experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The US Oncology Network is seeking a Scheduler to join Texas Oncology in Garland. This full-time, weekday-only role supports patient appointments, tests, and referrals, acting as a liaison between patients and medical staff.

The position offers varied levels (Level 1/2/Sr) based on experience and requires strong communication and Microsoft Office proficiency. Responsibilities include calling patients, entering appointments in the EMR, handling insurance authorizations, collecting co-pays, and