Medical Scheduler and Receptionist

Ryther; Seattle (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision Benefits

15 Days Paid Vacation (which increases

10 Sick Days (Vacation and Sick time)

9 Paid Holidays, and 1 FloatingHoliday

40% Off Aflac Supplemental Insurances

403b Tax Deferred Retirement Plan

Life Insurance ($50,000.00)

Ryther is a registered 501c(3) whichq

Monthly bonus based on number of sched

Job summary

Ryther is seeking a Medical Scheduler and Receptionist to be the welcoming first point of contact for families seeking care—on the phone, at the front desk, and in getting them scheduled for the help they need.

This role blends the fast pace of a call center with the relationship-building of front office work, fielding calls, greeting clients, and proactively scheduling their first appointment to convert inquiries into care.

Qualifications

• Experience handling phone or text communications in a customer-facing setting.
• Ability to de-escalate and remain calm with distressed individuals.
• Proven ability to schedule appointments and convert inquiries into bookings.
• Data entry accuracy with basic computer and EHR systems.
• Reliable, punctual, and able to work onsite.

Responsibilities

• Answer incoming calls and greet clients at the front desk.
• Proactively reach out to families to schedule their first appointment.
• Maintain accurate scheduling and patient encounter records.

Skills

Phone handling

De-escalation

Outbound scheduling

Data entry

Onsite attendance

Job description

Medical Scheduler and Receptionist

Do you love connecting with people and want your work to actually mean something? Ryther is looking for a Medical Scheduler and Receptionist to be the welcoming first point of contact for families seeking care — on the phone, at the front desk, and in getting them scheduled for the help they need.

This role blends the fast pace of a call center/scheduling environment with the relationship-building of front office and client acquisition work. You’ll field incoming calls, greet clients and visitors, and proactively reach out to prospective clients and families to get them booked for their first appointment — turning inquiries into scheduled care.

Desired Skills:

• Phone (text/call) handling skills
• De-escalation / composure with distressed people
• Outbound scheduling/conversion ability
• Data entry / basic computer proficiency / EHR and HIPAA
• Reliable onsite attendance

You’ll have the following benefits:

• Medical/Dental/Vision Benefits
• 15 Days Paid Vacation (which increases to 17 after your second year, and by 1 each year after that)
• 10 Sick Days (Vacation and Sick time rollover)
• 9 Paid Holidays, and 1 Floating Holiday
• 40% Off Aflac Supplemental Insurances (Free Aflac Identity Theft Protection)
• 403b Tax Deferred Retirement Plan
• Life Insurance ($50,000.00)
• Ryther is a registered 501c(3) which qualifies for the federal Student Loan Forgiveness program
• Monthly bonus based on number of scheduled referrals

What We Value:

• Commitment to Ryther’s mission, vision, and values.
• Respect for diverse lifestyles, cultures, and abilities.
• Team-oriented mindset with strong self-management skills.
• Adaptability and a proactive approach to change and servant leadership.

Ryther seeks to create a work environment that reflects the diverse community that it serves. People of color, LGBTQIA2s+, persons with disabilities, and multi-lingual individuals encouraged to apply. Our diversity is our strength!

For a full job description, please see our website www.ryther.org.