Medical Scheduler

Naphcare, Inc.; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

NaphCare is seeking a Medical Scheduler/Records Clerk to join our team at FCI Atlanta, where we manage healthcare services for residents of a federal correctional facility. This on-site role focuses on coordinating patient appointments and maintaining medical records in a secure environment.

The ideal candidate will have medical scheduling experience, strong data entry skills, and proficiency with Microsoft Office. HIPAA compliance and confidentiality are essential in this position.

Qualifications

• High school diploma or GED required.
• Preferred training in a medical office for scheduling and records.
• Knowledge of medical terminology and medical specialties.
• Experience using computer systems for scheduling, data entry, and reporting.
• Proficiency in Microsoft Office.
• Strong written and verbal communication and attention to detail.

Responsibilities

• Schedule on-site and off-site medical appointments.
• Maintain accurate and confidential medical records.
• Enter consultation requests into the system and manage patient information.
• Communicate scheduling changes with healthcare staff, patients, and others.
• Follow security, HIPAA, and confidentiality requirements.

Skills

Medical terminology

Appointments scheduling

Data entry & data management

Written and verbal communication

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office Suite

Electronic Health Records (EHR) systems

Job description

Medical Scheduler

Location

US-GA-Atlanta

ID

2026-31469

Category

Administration

Position Type

Full-Time

Overview

NaphCare is hiring a Medical Scheduler/Records Clerk to join our team of medical professionals at FCI Atlanta where we manage healthcare services for the residents of this medium security federal correctional institution located in Atlanta GA. This position is on-site.

As a Correctional Medical Scheduler/Records Clerk, you will work alongside correctional officers and other medical professionals to schedule healthcare appointments for the inmates on and off-site. This is a unique and interesting position where security is paramount, and the days are never dull.

Responsibilities

The Medical Scheduler is responsible for managing and coordinating healthcare appointments for the facility. Duties and responsibilities may include and are not limited to:

• Scheduling various medical appointments, including on-site clinic visits and off-site specialist appointments, as recommended by medical staff
• Maintaining accurate and confidential medical records, including entering consultation requests into the system and managing patient information
• Effectively communicating with healthcare staff, patients, and other relevant parties regarding appointments, scheduling changes, and other medical information
• Adhering to all relevant security protocols, confidentiality standards, and HIPAA regulations
• Utilizing computer systems for scheduling, data entry, and report generation, often handling large volumes of data
• Additional duties and specific projects as assigned

Qualifications

Requirements / Qualifications:

• Must have a high school diploma or GED certificate
• Prior training in a medical office setting scheduling medical appointments and working with medical records, strongly preferred
• A working knowledge of medical terminology and various types of medical specialties
• Experience utilizing computer systems for scheduling, data entry, and report generation, often handling large volumes of data
• Proficiency in Microsoft Suite
• Must possess strong written communication and verbal skills
• Demonstrate skills in accuracy and multi-tasking with a strong attention to detail and a commitment to customer service throughout the scheduling and claims process
• Demonstrate a high comfort level in working with large volumes of data
• Maintain confidentiality when managing medical records, patient data and NaphCare processes
• Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
• Must pass the facility's criminal background check and drug screening

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one!
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

Equal Opportunity Employer: disability/veteran

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