Medical Referrals Specialist | Streamlined Scheduling

Southcoast-Health-System-; Savannah (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

HSA

FSA

Dental insurance

Vision insurance

Life insurance

Long-term disability

401K with employer contribution

Paid time off

Holidays

Voluntary supplemental insurance

Jury duty / bereavement leave

Job summary

SouthCoast Health in Savannah, GA is seeking a Referrals Specialist to join our Family Practice/ Internal Medicine department at 330 Benfield Drive. This full-time, on-site role involves coordinating referral orders with clinical staff and scheduling timely appointments.

You will handle daily tasks, run QA reports, and maintain clear communication with the care team while ensuring HIPAA compliance and patient privacy throughout the referral process.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year experience in a medical office.
• Knowledge of medical terminology and clinic policies related to referrals.

Responsibilities

• Obtain referral orders/information from clinical staff or providers.
• Schedule referral appointments within 2-3 business days and document notes.
• Run tracking reports weekly/monthly to meet QA goals.
• Maintain communication with clinical staff regarding no-shows or refused appointments.
• Comply with HIPAA regulations.

Skills

Professionalism

Clear communication

Team player

Calm under pressure

Medical terminology

Policy knowledge

Education

High school diploma or equivalent

Tools

Computer experience

Job description

SouthCoast Health in Savannah, GA is seeking a Referrals Specialist to join our Family Practice/ Internal Medicine department at 330 Benfield Drive. This full-time, on-site role involves coordinating referral orders with clinical staff and scheduling timely appointments.

You will handle daily tasks, run QA reports, and maintain clear communication with the care team while ensuring HIPAA compliance and patient privacy throughout the referral process.