Medical Records Technician (Office Automation)

US Military Treatment Facilities under DHA; Norfolk (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

US Military Treatment Facilities under DHA is seeking a Medical Record Retirement Technician to maintain and research medical records and an archive system. Responsibilities include retiring records and answering patient inquiries, using electronic health record systems from 7:00 A.M. to 3:30 P.M. on weekdays.

This Direct Hire Solicitation targets US Citizens with relevant experience in medical records management and proficiency with EHR platforms, including MHS Genesis and PRM modules.

Qualifications

• One year of specialized experience in medical records management.
• Experience using electronic healthcare systems (PRT, MHS Genesis) to index and track records.
• Proficiency with Microsoft Office for reports and correspondence.
• Strong problem-solving and customer service for records requests.

Responsibilities

• Maintain and research medical records and archive system.
• Archive and retire records per standards.
• Answer patient inquiries related to medical records.
• Generate reports using electronic health record systems.

Skills

Records screening

EHR systems

Customer service

Data entry

Microsoft Office

Education

Four years of education beyond high school

Tools

PRT

MHS Genesis

Medical Tracking Module

Microsoft Office

Job description

About the Position:

This position falls under Defense Health Agency, Naval Health Branch Clinic Norfolk, functioning as a Medical Record Retirement Technician, maintaining and researching medical records and medical record archive system ensuring records are archived and retired, answering patient inquires, and utilizing electronic health record systems from 7:00 A.M. to 3:30 P.M. Monday-Friday.

This is a Direct Hire Solicitation

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year of specialized experience which includes at least three (3) of the following:

• 1) Reviewing and screening medical records to ensure compliance with prescribed standards, such as from The Joint Commission (TJC)
• 2) Using electronic healthcare systems, such as the Patient Record Tracking System (PRT), MHS Genesis, or the Medical Tracking Module, to generate indexes, research missing files, track records, run reports, etc.
• 3) Using Automated systems, such as Microsoft Office, to create reports and type a variety of correspondence and email responses to inquiries
• 4) Using problem-solving skills to provide customer service to assist with medical records, issues, and requests

Education:

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.