Medical Records & Front Desk Specialist

Elizabeth Layton Center Inc; Ottawa (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Generous paid time off

Wellness resources

Collaborative team environment

Professional growth opportunities

Healthy work-life balance

Job summary

The Elizabeth Layton Center is seeking a Medical Records Specialist to join our Operations team in Ottawa, KS. This role focuses on maintaining and distributing clinical documentation while greeting and assisting clients to ensure smooth patient flow.

Primary duties include records management, privacy compliance, back-up reception, and coordination with Billing. Travel to other sites may be required; reports to the Director of Operations.

Qualifications

• High School degree or equivalent.
• 1 year of clerical/general office experience.
• 1 year of computer typing and data entry experience.
• 1 year of customer service experience.
• Any combination of related experience or training to produce required knowledge and abilities.
• Must pass all required background checks.

Responsibilities

• Maintain clinical records including sending/receiving information.
• Verify authorizations for information exchange.
• Enter/verify information for new clients in EMR.
• Back-up coverage for Intake Coordinator and front desk.
• Back-up reception and phones daily.
• Provide evening reception coverage one evening per week or as assigned.
• Assist billing with customer service for billing inquiries.
• Coordinate with Billing to relay account information.
• Maintain confidentiality of employee and client information.
• Answer and direct incoming calls to front desk staff.
• Track and follow records destruction processes.
• Complete required trainings.
• Perform other duties as assigned.

Skills

Multitasking

Office procedures

File management

Follow instructions

Computer skills

Phone system

Relationship building

Calm under pressure

Travel readiness

Lifting 25 lbs

Education

High School Diploma or equivalent

Job description

The Elizabeth Layton Center is seeking a Medical Records Specialist to join our Operations team in Ottawa, KS. This role focuses on maintaining and distributing clinical documentation while greeting and assisting clients to ensure smooth patient flow.

Primary duties include records management, privacy compliance, back-up reception, and coordination with Billing. Travel to other sites may be required; reports to the Director of Operations.