Patient Services Navigator — Reception & Scheduling

Elizabeth Layton Center Inc; Ottawa (KS); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits package

Generous paid time off

Wellness resources

Collaborative team environment

Growth opportunities

Healthy work-life balance

Descripción de la vacante

The Elizabeth Layton Center in Ottawa, KS is seeking a Receptionist to join the Operations team. This role greets clients, verifies insurance, answers calls, and assists with scheduling in a fast-paced behavioral health setting.

Ideal candidates will have a HS diploma, 3+ years of clerical and customer service experience, and a valid driver’s license. The position offers health benefits and opportunity for growth within a supportive team.

Formación

• High School Diploma or equivalent.
• 3+ years clerical or general office experience.
• 3+ years of customer service experience.
• Valid Driver's License and reliable transportation.
• Ability to pass all required background checks.

Responsabilidades

• Greets clients and visitors and provides support to the care delivery system.
• Verifies insurance eligibility daily for appointments to ensure up-to-date information.
• Answers multi-line phone system and screens/transfers calls as needed.
• Collects fees and other pertinent information at client arrival.
• Enters information into appointment scheduler and EMR; informs clinician of arrivals.

Conocimientos

Customer service

Phone etiquette

Data entry

Scheduling

Office software

Educación

High school diploma or equivalent

Descripción del empleo

The Elizabeth Layton Center in Ottawa, KS is seeking a Receptionist to join the Operations team. This role greets clients, verifies insurance, answers calls, and assists with scheduling in a fast-paced behavioral health setting.

Ideal candidates will have a HS diploma, 3+ years of clerical and customer service experience, and a valid driver’s license. The position offers health benefits and opportunity for growth within a supportive team.