Medical Records Clerk - Day Shift in Legal Support

Legal Monkeys; Waco (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid vacation

8 paid holidays

401(k) match

Insurance package

Job summary

Legal Monkeys is seeking an entry-level Medical Records Associate in Texas. You will call providers, request medical records, and coordinate with case managers to support personal injury cases.

You will use phones, email, and chat in a structured daily workflow. This full-time role offers daytime hours with no nights or weekends, and emphasizes growth within a collaborative office culture.

Qualifications

• Good communication skills.
• Comfortable speaking on the phone regularly.
• Reliable and willing to learn.

Responsibilities

• Interact with case managers and providers via phone, email, and chat.
• Work through a group of assigned records requests each day.
• Effectively retrieve medical records and bills for law firms.
• Ensure special authorizations are completed.
• Track the progress of requests in our system.
• Interact with providers with enthusiasm to accomplish daily goals.
• Build genuine relationships with providers and coworkers.
• Stay organized and professional while handling a steady flow of work.
• Think critically through unexpected problems.

Skills

Good communication

Phone communication

Reliable and eager to learn

Education

High School Diploma or GED

Job description

Legal Monkeys is seeking an entry-level Medical Records Associate in Texas. You will call providers, request medical records, and coordinate with case managers to support personal injury cases.

You will use phones, email, and chat in a structured daily workflow. This full-time role offers daytime hours with no nights or weekends, and emphasizes growth within a collaborative office culture.