Medical Record Specialist (ID# 5337)

On Call Counsel; Bridgeport (CT); On-site; USD 48,000 - 64,000; Full time

Job summary

On Call Counsel is seeking a Medical Record Specialist to support attorneys and nurse paralegals by ensuring timely and accurate acquisition of medical records and billing statements. You will communicate with healthcare providers and track requests throughout the process.

The role requires strong organization, attention to detail, and solid knowledge of HIPAA privacy rules. Prior experience with medical records in legal or healthcare settings is preferred.

Qualifications

• Experience requesting, reviewing, or managing medical records.
• Deep understanding of HIPAA regulations and patient confidentiality.
• Strong organizational skills, high attention to detail, and effective multitasking in a fast-paced environment.

Responsibilities

• Record acquisition and tracking of medical records and billing statements from providers.
• Follow up via phone, fax, email, and mail to ensure timely receipt of documents.
• Quality control: review records for completeness, accuracy, and legibility.
• File management: upload and organize medical records in the firm’s case management software.
• Collaborate with case managers, attorneys, and nurse paralegals to identify missing records for case prep.
• Communicate with clients to verify provider information and obtain signed authorizations.

Skills

HIPAA regulations

Organizational skills

Verbal & written communication

Attention to detail

Multitasking

Education

Bachelor’s degree in Health Information Management

RHIT or RHIA certification

Job description

We are currently hiring for a Medical Record Specialist who plays a critical role in supporting attorneys, nurse paralegals, and intake specialists by ensuring the timely and accurate acquisition of medical records and billing statements. This role involves regular communication with healthcare providers, systematic tracking of record requests, and maintaining the highest standards of confidentiality and integrity regarding sensitive client information.

Key Responsibilities

• Record Acquisition & Tracking: Request, track, and obtain medical records and billing statements from hospitals, clinics, and healthcare providers.
• Follow-Up & Communications: Follow up persistently via phone, fax, email, and mail to ensure timely receipt of requested documents.
• Quality Control: Review all received records for completeness, accuracy, and legibility.
• File Management: Upload and organize medical records into the firm’s case management software.
• Case Collaboration: Partner with case managers, attorneys, and nurse paralegals to identify missing or additional records needed for case preparation.
• Client Interaction: Communicate with clients as needed to secure signed authorizations and verify treatment provider information.
• Compliance & Privacy: Maintain strict adherence to HIPAA regulations, legal privacy requirements, and firm protocols.

Qualifications & Skills

Required

• Experience: Prior experience requesting, reviewing, or managing medical records.
• Regulatory Knowledge: Deep understanding of HIPAA regulations and patient confidentiality standards.
• Core Competencies: Strong organizational skills, high attention to detail, excellent verbal/written communication, and effective multitasking in a fast-paced environment.

Preferred

• Industry Background: Prior experience in a legal (personal injury/medical malpractice) or healthcare environment.
• Education: Bachelor’s degree in Health Information Management or a related field.
• Certifications: Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA).

EOE:

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.