Medical Receptionist TRI Primary Care East Amherst

Community Options, Inc.; East Amherst (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a Medical Receptionist to enhance patient experiences at its East Amherst location. The role requires greeting patients, managing schedules, and handling clerical duties to ensure smooth office operations. Ideal candidates will have a high school diploma or GED and experience in a medical setting, showcasing strong customer service and organizational skills.

Qualifications

• High School diploma or GED required.
• Preferred one year experience in a healthcare setting.
• Strong customer service and telephone skills.

Responsibilities

• Greet and schedule patients for appointments.
• Manage patient accounts and answer incoming calls.
• Maintain records and accept patient payments.

Skills

Customer service

Telephone skills

Computer skills

Organization

Communication skills

Mathematical abilities

Education

High School diploma or GED

Tools

Electronic Health Record (EHR)

Microsoft Word

Job description

Medical Receptionist TRI Primary Care East Amherst

Medical Receptionist TRI Primary Care East Amherst

3 days ago Be among the first 25 applicants

Summary

The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate.

Salary: 16.26-24.40 USD

Facility: Trinity PC East Amherst

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: Trinity Medical

Exempt from Overtime: Exempt: No

Work Schedule: Days

Hours

7a-3p, 8a-4p, 9a-5p, 10a-6p

Summary

The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate.

Responsibilities

EDUCATION

• High School diploma or GED required
  
  

Experience

• Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting and reception oriented tasks
  
  

KNOWLEDGE, SKILL AND ABILITY

• Strong customer service and telephone skills
• General knowledge of medical insurance, health maintenance organizations and other health care related topics
• General knowledge of medical office procedures and terminology including ICD-10 and CPT coding
• Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email
• Desire and skill to meet the needs of the patient
• Possesses organization, communication (written and verbal) and time management skills
• Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives. Can adapt to changing circumstances
• Possesses basic mathematical and analytical abilities
• Working knowledge of Electronic Health Record (EHR)
• Highly motivated and willing to contribute skills and ideas for the overall improvement of the department
• Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care)
  
  

Working Conditions

ENVIRONMENT

• Ability to travel to and work at other Trinity Medical facilities and/or physician practice offices
• Normal heat, light space, and safe working environment; typical of most office jobs
• Intermittent exposure to a few unpleasant physical conditions

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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